Question

LG 3G PHONE

I PURCHASED 2 LG PHONES FROM T-MOBILE AND WAS MAKING MONTHLY PAYMENTS ON THEM. I LOST MY JOB AND T-MOBILE WOULDN'T WORK WITH ME TO KEEP MY SERVICE FROM BEING DISCONNECTED. IF I PUT A DIFFERENT T-MOBILE SIM CARD IN THE PHONE IT WONT ALLOW ME TO MAKE OR GET CALLS. WHEN I TRY TO CALL SOMEONE THE CALL IS REDIRECTED TO T-MOBILE NUMBER. WE STILL OWE ON THE PHONES. IS THERE ANY WAY TO MAKE THESE PHONES WORK AGAIN? $600.00 PHONE THAT IS PRETTY MUCH USELESS NOW. PLEASE HELP WITH ANY INFO, THANKS SO MUCH....

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Answer
I suspect.....

.....that T-Mobile "blacklisted" your phone for use in the US. They will share your phone information with other cell providers and you will not be able to activate it with someone else unless you settle your debt with T-Mobile. This is not new and there is very little you can do otherwise "legally". It doesn't matter how much you actually paid for the phones, but whatever you paid for them was a subsidized price from T-Mobile and they expect to get paid.

That's all I can say about it here.

If anybody posts the "illegal" options it will be deleted.

BTW: when posting with all CAPS, it makes it look you are shouting.

Post was last edited on October 21, 2015 6:40 AM PDT

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Answer
Sounds like there's an outstanding bill for the phones.
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Answer
Switch to prepaid/unlocked per Bob's suggestion

Sorry to hear that they are bricks now Sad. At least when the T-Mobile debt is settled when you are working again, you can still utilize those phones again by calling customer service. There may be some sort of monetary penalty involved. Just look at the contract you signed.

It's a good idea to always read the fine print carefully when you buy expensive hardware on installment plans (including other types of devices too!).

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