Question

Lexmark X7170 all in one printer problem

My Lexmark X7170 printer prints extra black vertical bars when I copy or print anything. I first noticed this when I was attempting to print a page from the internet. I thought it might have been grayed out areas from the internet site. Then I copied the page to Word and printed. The same bars showed up. Then I put a document on the scanner and copied. The bars continue to appear. I had the Black cartridge refiled before this happened. Could this be the culprit?

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Comments
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Clarification Request
Lexmark X7170 print problem

My Lexmark X7170 all in one just started doing this recently - it looks like my printer is redacting secret government documents. I am using an original Lexmark cartridge. We you able to resolve this issue or did you move onto a new printer?

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See below.

They discovered it was the printer with a test given below. Given the age of the printer, not unexpected. What else is not new is that cost to repair is more than a new printer. Here a shop counter minimum fee is now 150 USD. A printer is less than that.
Bob

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Lexmark X7170

I've had the same problem with my printer. In my case the cartridges were gummed up. I used alcohol and/or some printer cleaner that I had. The cartridges, where they sit, and the tray where they sit were all gummed up. Once I cleaned it all, my pages printed clean. I now have a problem printing from the glass. My pages come out all green. Right now I'm looking for a service manual so I can take it apart and give it a good cleaning. I'm hoping it just needs cleaning and not any expensive parts. I've had this printer for quite some time and I love it. Got it for $100 way back when. I doubt I can find anything as good for that price.

Oh, I also buy my cartridges through Lexmark's recycling program. I get 1 free for every 5 I buy or return. Every once in a while I get a bum cartridge but they're good at replacing them for me.
If anyone has a clue as to why my printer is putting out green pages when I copy from the glass, I'd appreciate the help.

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What I got for less than 100 and think is good.

One of those Canon Pixma's. Most use one color cart per color rather than the other. Amazon and other places have specials all the time.
Bob

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Answer
Yes. Did you try a new cart?

If you've been around the usual service counters you find consumers that can't use a new cart since it costs more than a new printer. And printers over 2 years old with rare exception are never serviced but tossed and replaced.

The x7170 looks to be that old.
Bob

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Not yet

I didn't want to buy another cartridge without being pretty sure the old refilled cartridge was the problem. I know this is an older printer but it has been working great until lately. I will buy another cartridge and hopefully this will solve my problem.

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Lines etc.

It could be the cartridge but it could also be traces of ink on the rollers, in that case you'd get some roller cleaning sheets, available at most box stores. A Mr. Proffitt stated, this is a pretty old printer, if a cartridge or cleaning sheets don't resolve the issue, time to replace.

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Roller cleaning.

I appreciate your offered suggestion that the rollers may need to be cleaned however the lines I see are definitely printed, not smudges. They are similar to bar codes.

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Jumbled text

That having been said, have you tried uninstalling and reinstalling the printer software. You didn't mention anything about your system, OS etc. I'd reinstall from scratch and also take a look at Lexmark's site for upgrades/updates.

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Bar code

I am still running Windows XP Home. The first thing I did was to uninstall and reinstall the drivers. The Lexmark site provided me with no information on my printer.

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The acid test.

Does it work the same on other PCs or even the "Self Test"?

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Another system

I have not connected my printer to another computer. The problem was there when I printed a print head alignment page. I am assuming that would be like a self test. The problem is also there when I make a copy. I am convinced the problem is in the refiled printer cartridge.

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This convinced me the issue is with the printer

And not the PC.

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another PC

That, too, is part of my problem. I don't have another PC to connect the printer to. When it prints the problem while making a direct copy and from the head alignment it convinces me the problem is in the cartridge.

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Sorry

But when I wrote the printer, a cartridge is part of the printer however I've seen such things and only those new to the repair counter would know it's the cart. But worth changing as it's cheap.
Bob

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Printer/garbled etc.

Evidently this unit has been problematic, there seem to be some fixes that Lexmark offers, driver fixes, etc. Typically a cartridge shouldn't create garbling, I'm still software suspicious.

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The acid tests.

They see it on a copy without using a PC so that's a sign. Not a good one.

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Sign

Yuppers, toast city...unless, and I doubt, it is simply the cartridge.

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Answer
TIP: When the forum bottoms out.

Reply to the top. Yes, I know it's not threaded but it's how this buggy works.

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