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Lexmark X5150 won't print red

by Lola2 / May 25, 2005 1:43 PM PDT

LEXMARK X5150 warranty recently expired for this All-In-One. I have replaced the 83 color cartridge several times but even wicking, cleaning the back and the inside cartridge holder doesn't help. Any red portion of document or photo prints yellow! CAN SOMEONE PLEASE HELP?

Posted by: Lola2 (see profile) - 05/25/2005 9:42 AM
In reply to: Printer won't print RED by jimmypimp Report offensive post

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Lexmark Technician
by mohdkareem / July 25, 2005 12:00 PM PDT

Hmm.. doesnt sound nice. I know you may not be happy with the results. However at this point I can only imagine that the contacts on the printer is defective. The problem cannot be fixed. If you have ever used a refilled cartridge, please do not do so because that will damage the contacts on the printer. If you ask how. Lexmark cartridges are Gel based water soluble inks manufactured with high atmospheric pressure. Refilling the cartridge will equalize pressure inside the cartridge with that of the atmosphere. In the long run this will seriously damage the contacts. For a common man this explaination always does not satisfy. But for a product designer it really makes sense. Hope this helps!

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No refills used
by Lola2 / July 25, 2005 8:33 PM PDT
In reply to: Lexmark Technician

What might have caused this "damage" is interesting because it wasn't refilled cartridges. I used brand new ones. I used the printer infrequently, but that shouldn't have changed the color control.

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