Thank you for being a valued part of the CNET community. As of December 1, 2020, the forums are in read-only format. In early 2021, CNET Forums will no longer be available. We are grateful for the participation and advice you have provided to one another over the years.

Thanks,

CNET Support

General discussion

Lexmark X1150 print trio won't scan

Oct 28, 2004 11:29AM PDT

I uninstalled this machine so I could fix my daughters
X73, and when I clean uninstalled the X73 program and reinstalled the X1150 the scanner part refused to budge. I have unplugged, replugged, uninstalled and
reinstalled. I have this problem into Lexmark, but they have loads of problems before mine, so if anyone
can help me, I would appreciate it.


windows me
128 mgs ram

Thank you
Flora

Discussion is locked

- Collapse -
Re: Lexmark X1150 print trio won't scan
Oct 29, 2004 11:33AM PDT

Uninstalled or unplugged? You don't uninstall the program to unplug the scanner. I assume you meant that you plugged it back into your PC, re-installed the software, and now it doesn't work?

- Collapse -
Re: Lexmark X1150 print trio won't scan
Oct 29, 2004 1:21PM PDT

You assume correctly. I'm sorry I confused you.
I uninstalled the program and reinstalled it. I unplugged from the electrical outlet and then plugged it back in. I have tried everything that I have found when I searched "Google" and the Lexmark troubleshooting web site.

Thanks again
Flora

- Collapse -
Re: Lexmark X1150 print trio won't scan
Oct 30, 2004 12:03AM PDT

Assumptions:
Trio= printer, copier, flatbed scanner. What OS? XP?
USB connection w/2.0 specifications. USB cable secure in Trio and PC?
Lexmark program used to scan, control program to test scan?
No yellow question marks in "Device Manager"?
Printer works ok?
No error messages on program re-install?
No double listing of Trio in printers and "add/remove programs"?
no error messages when scan of document attempted?
Power light ON on Trio?

- Collapse -
THANK YOU!!!!
Oct 30, 2004 9:03AM PDT

I never uninstalled it from the "add/remove program", just from the Lexmark uninstall in the program files.
Everything is fine now thanks to you and cnet forums.

Thank you

Flora