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Lexmark won't print Wordperfect documents

by brussel57 / December 16, 2007 4:10 AM PST

I recently was upgraded at work to Windows 2000. I have a Lexmark E238 pinter. Prior to upgrade, I was able to print documents with no problems.
Since the upgrade, when printing saved documents in Wordperfect 8, I get "gibberish" language - the characters look like playing card suits, and emoticons. Strangely I have no problems with documents I just type out and have not save. I downloaded the updated driver for the printer.

This does not happen in any other programs. Is is possible for a communication problem with Corel and Lexmark? Or Corel/Lexmark/Windows? Can any one help?

Thank you for any assistance.

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RE:Lexmark won't print Wordperfect documents
by jlaforn / December 17, 2007 2:55 AM PST

try updating the drivers, and I think you will have to use one of the PS (post script) ones.

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RE:Lexmark won't print Wordperfect documents
by brussel57 / December 17, 2007 12:50 PM PST

>>try updating the drivers, and I think you will have to use one of the PS (post script) ones.<<

Thanks for suggestion, unfortunately I already tried this. It is definately the printer and Wordperfect. I switched with co-worker and her printer (HP) worked fine.

I may have to see if we can make switch permanent or see if boss will spring for new printer. But will would like to see if I can resolve it first.

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Did Wordperfect in some versions...
by R. Proffitt Forum moderator / December 18, 2007 12:16 AM PST

Have you get the drivers from Corel or such?

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Success has been found.
by brussel57 / December 18, 2007 1:25 PM PST

Someone suggested using a universal driver PCL driver for the printer. I figured it couldn't be any worse than what I had so I found it at Lexmark, downloaded it, clicked on the exe file and let it do its work.

One thing in case anyone has the same problem is it told me to click on "add new printer", and not to choose a manufacturer but to just click on "have disk". (I kept on picking the exact printer name I had).

Went to the folder that was created after I click the exe and follow the path to the inf file. The system named the printer Lexmark Universal not Lexmark E238 (which is what I kept trying to call it).

In case anyone needs it the name of file would be: Lexmark_UD0_2KXP03_x86_PCL_Emul_sys_en.exe

Not sure how to post the link for it but the description under it is "Lexmark Lexmark Universal PCL Emulation system driver".

Thanks for all help. BTW, will also keep in mind about the drivers for corel. I'll track them down in case I need them for the future.
Sorry for length of this post. I am now going to go off and dance the happy dance.:-)

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