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Lexmark E250d Has Problem Printing Plain-Text E-Mail

by wexmary / February 29, 2008 9:18 PM PST

Here is a very weird one...

I am a techie for a large city agency. User has a local Laxmark E250d printer, complaining about light printouts on body text of Outlook e-mail, she changed toner, no dice. Running XP, newest Lexmark universal driver, does not work with older driver either.

I looked at it extensively.

I can recreate problem on my e-mail account. I get normal printouts on text formatted as HTML as most of my e-mails are. But when i try to print a plain text e-mail, you can barely see body text.

I am perplexed. Happens only on this printer, printing to networked T420 does not have this issue.

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Other solution.
by welrdelr / March 2, 2008 11:42 AM PST

Will the printer work if attached to another computer?
Will the printer work if running under another OS- not Windows- on the same computer?

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I Made A Workaround
by wexmary / March 3, 2008 5:45 AM PST
In reply to: Other solution.

I changed the font used in plain text for Outlook and made it work.

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