Lenovo ThinkPad T440p Intel Core i5-4300

Hi. I just made I bought this laptop a week ago.
From the moment I switched it on it was very slow. It has windows 10. It breathes heavily through the fan.
I got an annoying crocky noise from the moment I opened it.
It froze on me and I had to long press the power button for it to work again. At that point i had to return it to the supplier.
The supplier wont refund me, I need to know what I should do to get this machine working properly.

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Is this used? Refurb?

Last month the office picked up 4 refurbs and had to reload the OS to clear up odd issues.
If used and even new sometimes you get a wonky unit and have to push to get your warranty covered.

As it stands I don't suggest fixing as it's under warranty.

Also, PCs are not known to be free from lockups so a few lockups is sadly normal.

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Brand New

Opened it up today.

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Re: brand new

Usually, you have one year warranty. That means refund or repair.

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That model came out in 2013?

" September 23, 2013 " looks to be the ship date. It came with Windows 8 at the time and the refurbs I found often needed a clean install to straighten it all out.

Anyhow, warranty time.

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its brand new

its brand new, I opened the box. Unless if they are fooling me. I would like a refund. But the supplier seems to be iffy.
do you think I must take it down to Windows 7?

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I'd stick with w10

Many reasons but here, w10 is what the entire office moved to. Very few issue. Yet we did get some w10 machines in (not new) and the W10 install was wacky. Easy to fix for us.

Look at the machine for a manufacture date. I worry something is fishy going on here.

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Thank you

Thank you all. I have returned the computer albeit a 15% seal breakage fee. Ive decided to go with a MacBook Air 13" 2017

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