If it will shut down from Safe Mode, then you know it's likely something that's being started when you boot up. If so, you can run MSCONFIG->Startup tab and uncheck anything there but your antivirus. A little trial and error unchecking 2 or 3 at a time could help isolate the offender.
Hello all, I have the above machine with 240g ssd, of which 169g of space used. Over the last few weeks when I have tried to shut down by using my normal windows method, the machine goes into the 'shut down' splash screen and no further. I have waited up to five minutes then finally using the on/off button to shut down.
I have not done a disk defrag as I understand that SSD's should not be done so. At any rate, does anyone have any suggestions or thoughts as to what the challenge might be?
TIA - bo1953