Lenovo Laptop Stuck on System Restore

My friend's Lenovo computer was crashing unexpectedly, so he tried to run a system restore. Now, his laptop boots up, displays the Lenovo splash screen, shows the system restore status as 64% and then crashes. It then reboots and repeats this cycle.
He has no install disk and no easy access to another computer right now, or I would try to walk him through making a bootable usb. And anyway, apparently BIOS won't open no matter what key he presses, so that eliminates pretty much all the ideas I had to fix it.
I told him to leave it on overnight and see what happens, but I think it might be bricked. Any ideas on what caused this or what he could do? (The laptop's hard drive is removable, so his files might be salvagable as long as it's not a virus.)

Discussion is locked

Reply to: Lenovo Laptop Stuck on System Restore
PLEASE NOTE: Do not post advertisements, offensive materials, profanity, or personal attacks. Please remember to be considerate of other members. If you are new to the CNET Forums, please read our CNET Forums FAQ. All submitted content is subject to our Terms of Use.
Reporting: Lenovo Laptop Stuck on System Restore
This post has been flagged and will be reviewed by our staff. Thank you for helping us maintain CNET's great community.
Sorry, there was a problem flagging this post. Please try again now or at a later time.
If you believe this post is offensive or violates the CNET Forums' Usage policies, you can report it below (this will not automatically remove the post). Once reported, our moderators will be notified and the post will be reviewed.
- Collapse -
Clarification Request
Here's a video of what's going on.
- Collapse -
Good and bad news.

For Windows 10 if you never made a restore disc or USB key you can make a full Windows 10 install and recovery key for free (you supply media.) I like to use the 4 or 8GB memory key then I google THIS:
Microsoft Media Creation Kit.

I use that and it creates the install and recovery key. No downloading ISOs, burning media and it's free.

Also, due to how W10 activates I never have to hunt done a license key.

-> The only work and it is work is to wipe the old system clean then on a blank HDD (unformatted, no partitions) install W10 and the drivers and apps from Lenovo for this model.

But BEFORE all that, UNPLUG ALL USB THINGS and try again.

Still failing? A fresh install might fix it unless there are hardware issues.

CNET Forums

Forum Info