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Question

Lenovo laptop logon security lock

Sep 5, 2018 9:55AM PDT

I foolishly bought a discarded corporate laptop that was donated for scrap. The laptop has a corporate logon I assume tied to a domain. The logon ID and password are requested at boot up and the system/computer cannot be accessed without the logon ids.

How can I remove this? I called the company and was told the security program should have been removed and they can't help me.

The laptop is worthless unless I can remove the security logon.

Any suggestions. The laptop was not stolen and the company that installed the security system has no problem with my problem, they stated.

Many thanks........fred.............

Discussion is locked

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Clarification Request
Why not wipe the drive and start fresh?
Sep 5, 2018 10:30AM PDT

If the unit had a digital entitlement W10 license you can wipe and reinstall.

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Laptop has security logon LOCK - how to wipe the drive????
Sep 6, 2018 6:09AM PDT

Again, at startup the SECURITY logon id and password screen pops up. How would I wipe the hard drive clean and re-install windows....???......buying a new windows program would cost about $350.

Is there a program to download to a disc or flash drive?

The comedy of errors I have experienced with this laptop are unbelievable. I bought this from a re-seller over a year ago and just opened it last week. I had the logon security lock, called the company that sold the computer to the re-seller (original seller/donater was an accounting firm that gives IT cyber-security seminars). The laptop wasn't cleaned by the seller because it came from a repair order (there was an odd work order completion form stuffed in the box with the computer) and was inadvertently set aside and then not data-cleaned with the other 40 or 50 units sold - - which were almost all barely used).

I paid $100 for the laptop which is a lenovo thinkpad and lists for about $200. The original company offered to buy it back. I have a dell desktop unit and 2 other laptops. I may just junk this thing. Bad karma.

Many thanks for any ideas...................fred..............

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Maybe a bad deal?
Sep 6, 2018 12:23PM PDT

Anyhow the usual lock is code that loads from the HDD. So I just boot up DBAN and wipe the drive.

Since W10 has a new digital entitlement license system I can reinstall without buying a license (if it ran W10.)

Sometimes the owner doesn't understand all this and I have to do the work for them. NBD. Just 150 for our shop to handle it.