Computer Help forum


Lenovo Ideapad Y570 shuts off completely after 10 minutes

by sitsmobile / April 6, 2015 2:53 AM PDT

My Lenovo Ideapad Y570 shuts off completely after 10 minutes.

I tried holding down the power button for 15 sec and tried restarting but this did not work.

I removed everything AC power, battery and memory and then replacing them, then it booted fine.

However after 10 minutes again it shuts off.

The heat sink is not very hot nor is the air from the fan, so I don't think its over heating.

I swapped the memory but no difference.

Everything works fine for about 10 minutes then off it goes.

Whether I have the battery in or power only or both.

If I try to turn it back on without removing everything, it powers on with all the panel lights on, but blank screen and no boot.

It will only come on after I remove AC power, battery and memory.

I left it in the BIOS to see if it will still shut off but it froze after 10 minutes without shutting off.

Please help!

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Clarification Request
PS. The power button duration I use is 60 seconds.
by R. Proffitt Forum moderator / April 13, 2015 5:01 AM PDT

Also, follow up with answers to my questions on the canned air and other battery.

All Answers

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Is this the 2011/2012 model?
by R. Proffitt Forum moderator / April 6, 2015 3:11 AM PDT

If so it may be time to replace the heatsink compound. At 4 or so years the heatsink compound can dry and crack. The heatsink can also lift off and create symptoms as noted in your post.

I hope over this laptop's lifetime you have been good with seasonal (3 month interval) canned air use.

Also at this many years the CMOS battery may be too old and I'd replace that while I'm inside.

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Thanks Bob, sorry for taking so long
by sitsmobile / April 13, 2015 4:52 AM PDT

Thanks Bob.
Sorry for taking so long to reply.
However, I tried adding new thermal paste (heat-sink compound) but now the laptop only has power for only 3 seconds and then shuts off. No beeps and nothing on monitor. Power light come on and fan spins for 3 seconds then off.

What could be the problem?

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At this age it's likely to be another motherboard.
by R. Proffitt Forum moderator / April 13, 2015 4:54 AM PDT

Did that battery get replaced?

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Battery was not replaced.
by sitsmobile / April 17, 2015 3:47 AM PDT

No the battery was not replaced. I also tried booting without the battery but I got the same response.

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Sounds like some part has become heat sensitive.
by R. Proffitt Forum moderator / April 17, 2015 4:23 AM PDT

For a test you could boot up a Live CD/DVD/USB of Linux. Surf around and see.

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(NT) over heating problem
by James Denison / April 6, 2015 6:22 AM PDT
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