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Resolved Question

Lenovo G580 audio problem

Oct 30, 2013 12:01AM PDT

Hello.

I have a Lenovo G580 with Windows 8. I have a weird problem with audio. If the default audio is set as internal speakers and I plug in my headphones the sound just keeps coming from the internal speakers. But if I set the headphones as default, I can switch between the speakers and headphones as I want and there is no problem if only I play music from my computer.

If I try to play something from my browser, however, the sound only comes from the internal speakers and connecting the headphones does nothing. Except (and this is where it gets weird) if I play something from my computer first using the headphones. Then I can play anything from the browser and hear it through the headphones as long as I don't plug them out. If I plug them out, the sound switches back to the internal speakers and trying to plug in the headphones again doesn't do anything. So I have to play something from my computer again with the headphones plugged in and then switch to my browser to again play everything through my headphones.

What's wrong with it? Any way to make it work as it should work?

Discussion is locked

snowwhite18 has chosen the best answer to their question. View answer

Best Answer

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Sounds like a product defect.
Oct 30, 2013 1:24AM PDT

Time to call it in for repair or if they fail to correct it, consider a full return to try other models.
Bob

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Thanks, but no..
Nov 3, 2013 8:23AM PST

It seems that the problem only occurs when I'm using Firefox (and I have been using it exclusively for 5+years now). In Explorer and Google Chrome everything works as it should.

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I didn't see that in your top post.
Nov 3, 2013 10:30AM PST
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Solved
Nov 12, 2013 10:16PM PST

Tried different versions of Flash. No help. The decided to try out different versions of Firefox. First one tried was 24. And that's all I had to try, because now everything works like a charm. Yay!

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Firefox 24 came out on September 17
Nov 13, 2013 12:07AM PST