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LED UN558000 - screen jumping?

by Wayne42675 / January 17, 2010 10:42 AM PST

I just got the tv a few days ago, overall, very happy! But, I notice on some netflix movies and some hd content that the scene jumps a bit. I have tried using smoothing, but still happens. Is this a limitation to the content or this what happens with led/lcd technology?

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LED UN558000 - screen jumping?
by Samsung_HD_Tech Samsung staff / January 21, 2010 12:38 PM PST

Wayne42675,

When you say jumps, do you mean it freezes, delays or flashes?

Also, does this happen on some inputs and not others?

--HDTech

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Screen Jumping
by Wayne42675 / January 22, 2010 5:47 AM PST

Thanks for your response. It appears to definitely be on the Sat connected HDMI source. I have not noticed with the blu ray (but I have only watched one movie). I am running 1080i via FIOS on this source. Some content seems worse than others (i.e. 480P sometimes gets pretty jumpy). It has an appearance of frames missing and items/figures are moving in a non smooth motion. With the smoothing on hi it does not seem to make a difference.

What do you think?

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Screen Jumping
by Samsung_HD_Tech Samsung staff / January 24, 2010 4:11 PM PST
In reply to: Screen Jumping

Wayne42675,

It may be digital compression, which is determined by the individual broadcaster. (The higher the compression, the more picture quality can suffer). I have seen some complaints regarding FIOS, and the only suggestion I could make is for SD channels to be connected to the television via component cables.

I wish I had a better answer on this. You might try calling to see if your FIOS box has a reset/refresh option (usually they can do that while you're on the phone), or if there might even be a firmware update available for the box.

Keep me posted.

--HDTech

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Screen Jumping
by Wayne42675 / January 24, 2010 11:32 PM PST
In reply to: Screen Jumping

Thanks for the idea. I will call Verizon about this option and see what they have to say. I did talk to someone about this last week and they said sometimes the boxes get hot and this may cause a problem. Will keep you posted!

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