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General discussion

LE40A856 time zone issue?!

by pegasus_gr Oct 25, 2010 12:23AM PDT

Let me describe the situation I?m facing in order to better understand my issue. I have the LCD model mentioned at the thread title. My location is at Greece. So, when I tune the digital channels (don?t care about analog) I set the country option to ?other countries? since Greece is not in the list of countries.

While watching a program if I press the info button or the guide button the information I receive is off by 2 hours. Greece is at GMT +0200 zone. It?s not something critical but it?s a bit irritating since these functional are not really usable. The other Samsung set that I?ve got, an LE32B650, presents the information correctly. On this set I do get the option to select Greece while tuning the digital channels.

Is there something I could do for the big set to bypass the issue? Could I expect a firmware upgrade to address this? (Shouldn?t be too much hassle to update the countries list in the channel tuning option along with the relevant information)


Thanks

Discussion is locked

5 Posts
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A friend reported this.
by r. proffitt Former Forum moderator Oct 25, 2010 1:07AM PDT

It turned out he has shipped his set from another continent and the model didn't have the firmware for his new country. Go figure what to do about that.
Bob

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Any response?
by pegasus_gr Oct 25, 2010 4:52AM PDT

Did your friend receive a response of any kind?

Thanks

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Not one you would like.
by r. proffitt Former Forum moderator Oct 25, 2010 5:03AM PDT

The set was not made for use in the country he moved to.

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LE40A856 time zone issue
by pegasus_gr Oct 26, 2010 6:31PM PDT

I actually bought the set here and in the languages options for the menu and subs there is the option for Greek.

As far as I know the A8nn series uses the same firmware as the A7nn and A6nn so I?m sure that there are quite a lot of sets with this issue. Since digital broadcasting is rather new here and analog signal is still on the air for all channels people are not complaining that much, yet.

Any feedback from Samsung?

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LE40A856 time zone issue
by Samsung_HD_Tech Samsung staff Oct 27, 2010 5:30AM PDT

pegasus_gr,

Unfortunately, I don't have any knowledge on how sets may operate in different regions. I can't test it here in the U.S.

Your best bet towards a resolution (or explanation, at least!) would be to contact the Samsung customer support center in your region. This information can be found on the Support side of the Samsung.com website in your region.

--HDTech

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