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General discussion

LCD LN45A650 TV - Infolink not operating completely

Mar 31, 2009 9:27PM PDT

I have connected my LCD via ethernet cable to my router. The auto feature finds and assigns all ISP information. The test indicates the connection is good 100%. When i turn on infolink the display works properly. by selecting the appropriate icon I can view news, stocks, sports -BUT weather will not display. There is no window to enter zip code information - nothing (weather icon is non-responsive). In summary, it all works except weather, which is what i really want.

Discussion is locked

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LCD LN45A650 TV - Infolink not operating completely
Apr 1, 2009 1:55AM PDT

tajfaj,

I'm sorry to hear that you're having this issue.

I might suggest updating the televisions firmware. I'm not sure why the weather feature would be unresponsive, but installing the latest firmware may solve that issue.

The LN46A650 firmware for the U.S. region can be found here:
http://tinyurl.com/dfw9q2

Keep me posted.

--HDTech

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LCD LN45A650 TV - Infolink not operating completely
Apr 1, 2009 3:00AM PDT

Thanks for your reply. I had already updated the firmware from ver 2004. to 2007 (latest version from the link you provided ). There is no change. "Weather" icon is still unresponsive same as before.

Any other ideas?

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LCD LN45A650 TV - Infolink not operating completely
Apr 2, 2009 9:01AM PDT

tajfaj,

The only other idea I can think of is a router issue. I haven't heard of any issues with InfoLink's Weather, except that some zip codes don't have weather information.

You might try to hardwire it to see if the weather works then. If it doesn't, then it may be an issue with the television itself. Most of the issues I've seen is a router setting.

Keep me posted.

--HDTech

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LDC LN45A650 TV - Inforlink not operating completely
Apr 3, 2009 12:53AM PDT

The infolink is working properly now. A Samsung technician came to repair. The TV was reset to factory original settings - he did this through a detailed diagnostics screen process. The weather icon now works and is a pretty Kool application.

He suspects the original factory setting was changed by some signal from a periphery equipment, maybe the cable signal...not sure. Works perfect now.Thx,

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LDC LN45A650 TV - Inforlink not operating completely
Apr 3, 2009 6:00PM PDT

tajfaj,

Good to hear. Thanks for keeping me posted.

Let us know if we can assist further. Happy

--HDTech