First check the event log. It may give you the best direction to look. Not sure if Windows 10 does driver uninstall options the same as earlier version but if it does try removing the video driver from the device manager. There used to be an option when you removed it this way to tell it to remove the driver file, or something similar to that. Then it should not reinstall the same driver again from memory. then try reinstalling the new driver. If nothing else work do a system restore back before the update that caused the issue. If that doesn't fix it you know you have bigger problem.
I have a problem which is bothering me no ends. Recently there was a Windows 10 update and since then my laptop takes about two minutes and twenty seconds to start.
Here are the specs on my system:
-- Manufacturer: Hewlard Packard
-- Model: Pavilion dv6t-6c00 CTO Quad Edition Entertainment Notebook ( dv6t-G00 C )
-- 2nd Generation Intel Core i7-2760QM (2.2 GHz, 6MB L3 Cache)
-- 2GB AMD Radeon 7690M GDDR5 Discrete Graphics
-- 256GB (Solid State Drive Flash Module)
-- 12GB DDR3 system Memory (2 Dimm)
-- 15.6" Full HD HP Anti-glare LED (1920 x 1080)
-- Blu-ray writer & SuperMulti DVD burner
-- HP TrueVision HD Webcam with Integrated Digital Microphone
-- HP SimplePass fingerprint Reader
This is what I have done so far in investigating the problem. Note, before the Windows 10 update the laptop would take about 24 seconds to start. I have checked for updates on all the drivers and where necessary updated those in question. I notice, however, that the display unit or the Intel graphic adapter might be the issue.
I updated the driver for the AMD Radeon HD 6700M display monitor without any positive results. To be clear here, the start up time did not reduce. However when I checked the HP site I was told that there were no updates for my computer. I then went to the Intel website for the Intel HD Graphic 3000. The driver displayed there was version 220.127.116.11.4229 of date 06-05-2015, whereas the version of the driver in the laptop was 18.104.22.16829 date 05-26-2015.
This new drive when installed, produces a significant decrease in start up time from 2 min 20 sec to just 23 sec. That is, if I respond and restart the laptop to complete the driver installation. If, however, I turn off the laptop and start it again the start up time reverts to around 2 min and 20 sec and the older driver appears again.
What can be done to stop this and how can I repair the laptop? Thank you for any advice.
--Submitted by: Carl R.