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Latest Windows 10 update killed my PC's fast startup - help!

I have a problem which is bothering me no ends. Recently there was a Windows 10 update and since then my laptop takes about two minutes and twenty seconds to start.

Here are the specs on my system:

-- Manufacturer: Hewlard Packard
-- Model: Pavilion dv6t-6c00 CTO Quad Edition Entertainment Notebook ( dv6t-G00 C )
-- 2nd Generation Intel Core i7-2760QM (2.2 GHz, 6MB L3 Cache)
-- 2GB AMD Radeon 7690M GDDR5 Discrete Graphics
-- 256GB (Solid State Drive Flash Module)
-- 12GB DDR3 system Memory (2 Dimm)
-- 15.6" Full HD HP Anti-glare LED (1920 x 1080)
-- Blu-ray writer & SuperMulti DVD burner
-- HP TrueVision HD Webcam with Integrated Digital Microphone
-- HP SimplePass fingerprint Reader

This is what I have done so far in investigating the problem. Note, before the Windows 10 update the laptop would take about 24 seconds to start. I have checked for updates on all the drivers and where necessary updated those in question. I notice, however, that the display unit or the Intel graphic adapter might be the issue.

I updated the driver for the AMD Radeon HD 6700M display monitor without any positive results. To be clear here, the start up time did not reduce. However when I checked the HP site I was told that there were no updates for my computer. I then went to the Intel website for the Intel HD Graphic 3000. The driver displayed there was version 15.28.23.64.4229 of date 06-05-2015, whereas the version of the driver in the laptop was 9.17.10.4229 date 05-26-2015.

This new drive when installed, produces a significant decrease in start up time from 2 min 20 sec to just 23 sec. That is, if I respond and restart the laptop to complete the driver installation. If, however, I turn off the laptop and start it again the start up time reverts to around 2 min and 20 sec and the older driver appears again.

What can be done to stop this and how can I repair the laptop? Thank you for any advice.

--Submitted by: Carl R.

Post was last edited on February 17, 2017 1:16 PM PST

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check the event log

In reply to: Latest Windows 10 update killed my PC's fast startup - help!

First check the event log. It may give you the best direction to look. Not sure if Windows 10 does driver uninstall options the same as earlier version but if it does try removing the video driver from the device manager. There used to be an option when you removed it this way to tell it to remove the driver file, or something similar to that. Then it should not reinstall the same driver again from memory. then try reinstalling the new driver. If nothing else work do a system restore back before the update that caused the issue. If that doesn't fix it you know you have bigger problem.

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Some Other Things to Check

In reply to: Latest Windows 10 update killed my PC's fast startup - help!

Comray had some good ideas. How did you try to get into safe mode? Since you are on Windows 10 (or even as far back as XP) you can run the System Configuration program. You can easily find it by typing in System Configuration in the Cortana search or, at least on my computer, it's listed as a Desktop App. If you are not familiar with this, you can force it to reboot into Safe Mode or selective startup. Under boot, you want to start by hitting the check box to "HIDE" Microsoft processes. Then you can block all of the non-MS processes easily. If that fixes your problem, go back and turn on the boot processes again one by one until the problem reappears. If this doesn't resolve anything, you can try turning off SOME of the MS stuff but be really careful and look things up as you go along. You can also go through the services. You want to pay attention to any new programs or features that were recently added. You may also try to run the task manager as soon as you can and see if you can sort the CPU column with the highest utilization at the top.

Things to watch out for:

1) Did you accidentally pick up malware around the time that you did that update? You might want to scan.

2) Have you checked your SSD space? I'm guessing it probbly is but, especially for those upgrading to Win 10 from earlier OSes, Win 10 keeps the old version of the OS around for a certain length of time .
3). Also, run chkdsk on the drive (not defrag).

4) Have you checked your paging file settings? Is the paging file too big or too small? Or is it set to "automatic"?

5) Did you change anything in system security? Such as delete a comuter account or the administrator account? Are you logging into Windows or into Microsoft Live? (Yes, I know that you haven't gotten to the login screen yet but some things happen before you get there?

6) Have you activated Windows yet?

7) Do you have a backup and install media for all of your software? You might not want to restore the current registry and system stuff or you can pick up the problem again.

Cool Did you install something very intensive like any virtual software? You should be able to resolve this while working on the system configuration program and blocking the non-MS programs.

I'll try to think of more things. I managed to mess things up on my first Windows 10 install by playing with user rights and privileges to parts of the hard disk. I fixed by looking up the Windows restore feature which effectively re-installs Windows 10.

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Turn off fast start it,s slow.

In reply to: Latest Windows 10 update killed my PC's fast startup - help!

I had very similar problem after the last update. The computer loaded slower than before the update. Found that the windows update had set the computer to fast start which is really a form of hibernation and in my experience slows the computer down on start up.
Right click the start button go to power options and click on what the buttons do then on options that are currently unavailable and then uncheck fast start up. This also helps with windows updates which wont install I have found as it seems the computer needs to be powered right off in order for some of the updates to work correctly.

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Jan18 update

In reply to: Turn off fast start it,s slow.

It looks like MS have removed that option now. I know it was there before, and just went looking for it after my latest update crippled bluetooth+volume buttons on my Dell E Series laptop

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MS is a mess

In reply to: Jan18 update

They should separate Windows 10 updates into Essential and Feature Updates and give people the option to opt out of Feature Updates. So all that will update are behind the scenes security issues and not affect anything else, like settings, programs you have added or removed, giving you unwanted junk like Groove, 3D Builder, Twitter, Sway etc.

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Technically, They Can't Do That

In reply to: MS is a mess

Here's why: Suppose you avoid the feature updates. Now, MS comes out with a critical "Essential" fix, as you call it BUT, that essential fix needs to have the code from the feature update already in place. Then it's all messed up. So, while your suggestion "seems" logical, from a technical standpoint, you are asking for something that really can't be done. Especially, if you pick and choose what updates you are going to put in. Here is an example to better describe this:
Let's say, MS comes out with new feature that allows you to hook up a Xylophone to your PC. They release a "feature' update to do this and you say, "I don't need no stinkin' xylophone" so you don't put it in. But, to install that weird device, it has to make changes to some internal table in the code. Make it larger. Reserve xylophone data area in the table. Now, a critical stability fix comes out that YOU want! But, this fix has to modify the table that was already changed by the xylophone feature update. Well, if you didn't install the feature update, the table looks wrong and is OLD format. So, now the critical fix can't go in.
One thing I found at work was that, if a "non-critical" fix couldn't go in, it could block ALL fixes after that that require that non-critical fix to be in first. So, from a TECHNICAL standpoint, while your suggestion is logical, the technology to do that doesn't really exist.

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Unwanted Changes

In reply to: Technically, They Can't Do That

Well the reason I even suggest it is due to the LIE that MS perpetrated stating they wanted forced updates to make sure everyone has the most up to date security patches in place. If that were true, they would not keep moving and changing things with each update that have NOTHING to do with security. Like putting back unwanted, previously uninstalled apps/programs, changing the interface like on Windows Defender and a dozen other such changes.

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Actually The Windows Changes

In reply to: Unwanted Changes

When Windows 10 came out, MS announced that there will be NO further versions of Windows. That is, no Windows 11 or Windows 12 etc. That means all NEW features will be part of the update process. All that yiou should see is the build numbers going up. I know that you suggested the procedure and why you suggested that, but critical fix updates will always come out after eature updates but the have always required that previous updates be in place so, while I understand what you'd like to see, even in the early days of the mainframe computers back in the 60's and 70's, you have to assume that certain fixes have already been applied as the "code" changes when issuing an update. Critical or not so, like much other system software out there, there is almost no way they can separate feature updates from patches as I explained. It's just the way things are done. And I'm sure if there would be a Windows 12, the feature updates will ALL be in the OS whether you want them or not. So, it isn't just Windows. It is computers PERIOD that have to have stable update basis platforms. On the mainframe, I wasn't allowed to put in even the most critical fixes unless all of the prerequisite fixes, many optional features, were already applied. So, I'm not disagreeing with you but just doubting that it can be done.

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Dell E Series

In reply to: Jan18 update

Sound buttons came alive after about 10minutes and have remained functional after several cold boots and an update check. However, I am still totally without Bluetooth.
On my Dell desktop Win10 needed it's HDD controller drivers uninstalled and reloaded to enable additional SATA hard drives, this foxed me for over a year Sad
I expect I'll wake up one morning with a plan to reload bluetooth ... shame really as my bluetooth connected speakers no longer are - I've had to create a new partnership to stream from my mobile instead.

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Huge Updates

In reply to: Dell E Series

It used to be that MS would eventually come out with a new release of the software. Like, you have Windows 7 and then Windows 8 comes out and then Windows 8.1. These are, to a certain extent re-installs. Some settings will stay the same but others will revert to default settings. In the case of "drivers" (software that interfaces the hardware devices to the OS), MS started releasing a lot of their own drivers. Remember all the issues where MS wanted the drivers to be "approved" by them? Think money. Money for testing hardware products against MS Windows versions. Very few hardware vendors went along with this. Well, with Win 10, MS is distributing drivers themselves. Sometimes it works OK. Other times, not so OK.
So, what I'm suggesting is, especially after a MAJOR Windows update, you go to the web and get the latest drivers. Use the people who make your (in this case) Bluetooth card or chips (use the device manager in windows to find out the make and model). OR, you can go to the support site for your computer (Dell, ASUS, HP, etc.) and download drivers from there.
In general, I agree with your assessment. You are probably (no guarantees) on the right track by thinking about drivers. It is probably the BT software or, more specifically, the drivers for the BT card/chipset.

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Still There on Mine

In reply to: Jan18 update

Open Control Panel. Open "Power Options". On LEFT side, choose what the power buttons do. If You see the box about fast startup and it is checked, to uncheck it, you might have to click first on "Change Settings That are Currently Unavailable" and then you can change the checkbox by clicking on it.
If you wanted to do the right-click on the start (Windows symbol) thing, then you have to right click on the start menu button and select "Power Options" then click on "Additional Power Settings" on the right before following what I said above about the "what the power button" does.

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How to fix the slow boot bug

In reply to: Latest Windows 10 update killed my PC's fast startup - help!

Carl, I had the same problem with my HP Pavilion dv7 Entertainment PC with AMD Radeon discreet graphics. It happened over a while ago, and the fix was easy to find. I had waited several months to do the Win10 upgrade, so others had already found and posted solutions that came up in a web search. Occasionally the problem comes back after an update overwrites the fix, but I saved one of the links to re-apply the fix. Here it is:

http://www.expertreviews.co.uk/software/operating-systems/1403760/how-to-fix-the-windows-10-slow-boot-bug

You could also just print it out and save it for the next time your laptop slows down after Patch Tuesday - Microsoft rolls out patches on the second Tuesday of each month.

As explained at the link site, there are OS conflicts with the AMD power saver features that have to be disabled to get back to the fast boot times. The down side is that disabling the AMD power saver features shortens battery life. If you need long battery life more than the fast boot time, do not apply the fix. By the way, I love the 4.1 surround sound in my HP dv7 Entertainment PC, with the 17 inch widescreen display. Great for movies and video or audio streaming.

Hopefully this will work for your laptop, too. Good luck, Carl.

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Killed Fast Start Up

In reply to: Latest Windows 10 update killed my PC's fast startup - help!

Right click on start button.
Control Panel.
Power Options.
Choose what the power buttons do. ( upper left side )
Change settings that are currently available .
UNCHECK the box. Turn off (yes off) Fast start up.

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Minor Correction

In reply to: Killed Fast Start Up

On latest update to Win 10, insert a step to click on "additional power settings" on the right side of the screen just after your step "Power Options". It's really minor..

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Clean Out the Old Radeon Drivers

In reply to: Latest Windows 10 update killed my PC's fast startup - help!

AMD Radeon offers a free, downloadable uninstaller to help you remove all traces of Radeon graphics drivers. After using the tool you can do a fresh install of the newest drivers. Regarding that, be sure to check HP's support website for the approriate drivers. They may differ slightly from the drivers on AMD Radeon's website. Good luck.

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So Many Possibilities

In reply to: Latest Windows 10 update killed my PC's fast startup - help!

Hi Carl

My research; based upon the specs you provided, suggests your system (OS Win10) will not support the Intel HD 3000 as indicated in the link which is most likely why it reverts back to the original driver after a shutdown and subsequent startup; not to be associated with an installation re-start. Ironically, sometimes a driver not supported by the manufacturer for a particular OS will work..until it doesn’t. Go figure?

Question: Your specs also say you have a 2GB AMD Radeon 7690M GDDR5 Discrete Graphics?

Intel HD 3000 Compatibility
http://www.intel.com/content/www/us/en/support/graphics-drivers/000005526.html

At this juncture you’ve received suggestions from the following members:
- Comray
- Hforman
- kingsley-Lewis
- ggrabger3
- vtmtnman
- gaucherre

Assuming one of their suggestions resolved your issue then there’s no need to read further. On the other hand if their suggestions did not; or you were able to rule out their suggested cause(s), then you may want to try:

Windows 10 Update Trouble Shooter
https://support.microsoft.com/en-us/instantanswers/512a5183-ffab-40c5-8a68-021e32467565/windows-update-troubleshooter

If the Windows 10 Update Trouble Shooter does not resolve the issue, then I suggest removing the last update; as you believe that to be the root cause. After doing so, see if your system goes back to a quick start-up as you were accustomed to. If there is no change (meaning) the start-up remains slow then the update is not the cause and you must look elsewhere.

Maybe an Anti-Virus update has caused the slow start or other 3rd party software. Adding peripherals such as external drives or a docking station can cause problems. Sometimes an update may not play well with those things either. Finally, some updates are not critical and can be omitted. You can research an update by typing its KBxxxxxxx number into your browser and hitting enter. You’ll probably get several hits.

Windows 10 Update Uninstaller
https://support.microsoft.com/en-us/help/12373/windows-update-faq

Resolving your issues may not be easy and may require a lot of try this and try that. I hope things can be resolved without too much pain. Good Luck and Safe Computing!

Together Everyone Achieves More = TEAM

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Re: Latest Windows 10 update killed my PC's fast startup...

In reply to: Latest Windows 10 update killed my PC's fast startup - help!

Don't recall if it was at startup, but I ended up disabling something called SuperFetch, haven't experienced the problem I had after that nor has there been any adverse affects.

dusty

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Windows 10 is a MESS!!!

In reply to: Latest Windows 10 update killed my PC's fast startup - help!

I really dislike 10. MS has lost their way. They did a great job when they put out XP. Then I don't know what they were thinking with Vista, real garbage. They redeemed themselves with Win 7. But when it came to 8 they went downhill and have been there ever since. With 8 they really tried to push the interface to force people to try and use their computers the same way they used smartphones and tablets, BIG FAIL. Now with 10 they think they have to have all the control. Updates that are not easy to disable (you can ... it just takes a little extra work). Forcing useless programs on us like 3D Builder, Candy Crush Soda, Sway, Twitter, Xbox, etc. And worst of all, updates that totally eff up your computer. MS Execs should be ashamed, they should be drawn and quartered.

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Philosophical Changes

In reply to: Windows 10 is a MESS!!!

Many times companies tend to "go downhill" because they make some philosophical change (as opposed to technical) that really doesn't work. For example, I think MS went downhill (my opinion) when they tried to make Windows look like the Windows Phone OS. Especially now that the phone is gone from the MS lineup. With other companies, it comes when they move technical operations off-shore like to India and now there is a different breed of tech worker. Also, notice how windows looks more like JAVA? What ever happened to CTL3D.DLL? Everything seems FLAT and FLOATY these days. I personally think it looks horrible but I imagine some newer people coming into IT think it looks fine.
By the way, a lot of those "useless programs" are actually called "Bloatware" and MS doesn't put them in. They come from the computer manufacturer like Dell, ASUS or HP. It's all about the money and now, even MS seems to be on the "advertising bandwagon", much like your phone.
It's all about the money. Period.

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Same Issue

In reply to: Latest Windows 10 update killed my PC's fast startup - help!

I had the same issue, with one of my laptops. Took 10 mins before I was able to use the computer. I have rolledthis Desktop back to Windows 7 as I triedtwice. First time, it was stuck in Airplane Mode. Second time did fine immediately after the Update and got so unstable over time it was unusable so rolled it back to Windows 7 and back is where it will stay. I plan to do the same with the two lap tops running Windows 10. I don't like the GUI anyway. Doesn't suit my needs and Windows 7 does.

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Same Issue

In reply to: Same Issue

You know you can change your GUI back to the classic one like in XP or 7. I did it. There was nothing about the Windows 10 GUI that I liked. This is a PC, not a cell phone and they are programs, not aps, no matter what Microsoft wants to call them. I also have the older style classic start-up button. Hope this helps.

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Same Issue - Reply

In reply to: Same Issue

Yeah. I went and installed Classic Shell.

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Windows Defender is the problem

In reply to: Latest Windows 10 update killed my PC's fast startup - help!

With the last update, Windows Defender started messing with software that I had installed and never caused a problem. I had Avast Anti-Virus installed and never had any issues, now it is disabled and won't open, Malware Bytes also quit working, seems that now Defender is shutting any other Anti-Virus or Malware program down and causing a big slowdown. After removing Avast and Malware Bytes, boot up returned to normal and my other programs are back to normal. Had to do the same thing to my wife's computer

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Are you sure WD is causing the problem?

In reply to: Windows Defender is the problem

I've had Windows 10 since the first release. I upgraded 3 Laptops and a Desktop. I've had Norton Security on all these computers long before I upgraded from Windows 7 to Windows 10 and never had problems for years. Windows Defender is part of Windows 10. I never had any issues with the Windows Defender nor Norton Security after the upgrade. Is it possible that your Avast Anti-Virus had compatibility issues and was not ready for the Windows 10 upgrade? This is something to think about.

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Inclined to Agree...That It's Not WD

In reply to: Are you sure WD is causing the problem?

The last six (6) updates for my x64 bit Win10 OS - most recent first - for 2017 were KB4010250, KB890830, KB3211320, KB3213986, KB890830, KB3214628 which dealt respectively with:

1. Security Update for Adobe Flash Player for Windows 10 Version 1607
2. Windows Malicious Software Removal Tool for Windows 8, 8.1, 10 and Windows Server 2012, 2012 R2, 2016 x64 Edition - February 2017
3. Windows Server 2012, 2012 R2, 2016
4. Cumulative Update for Windows 10 Version 1607
5. Windows Malicious Software Removal Tool for Windows 8, 8.1, 10 and Windows Server 2012, 2012 R2, 2016 x64 Edition - January 2017
6.Security Update for Adobe Flash Player for Windows 10 Version 1607 (for x64-based Systems)

None of those covered Windows Defender (WD). WD like any other anti-virus software periodically connect to its server and downloads definitions/updates. IMO appears people are confusing WD with Windows Malicious Software Removal Tool (WMSRT).

What is the WMSRT?

Microsoft releases a new version on the 2nd Tuesday of every month — which some call “Patch Tuesday.” It appears as a patch in Windows Update. If your computer is set to automatically install Windows Updates, it will install as well. If you install updates manually, you’ve been installing it as part of the same process — it’s considered an important update, not a recommended one.

After Windows downloads the newest version of WMSRT, it runs in the background. The WMSRT checks for specific, widespread types of malware and removes them if found. If everything is fine, WMSRT runs in the background - you shouldn't even notice it. If WMSRT finds an infection and fixes it, it will display a report identifying which malicious software was found and that it will be removed on your next restart.

Getting back to WD...it's like any antivirus software...it runs constantly in the background scanning your computer. Most 3rd party anti-virus software once installed will disable WD. That's been my experience with Norton, ESET and Kaspersky. That's not to say that one can't force WD to run at the same time. However, IMO you are asking for trouble if you do. Common issues that may occur when running WD and a 3rd party anti-virus simultaneously are:

1. Scanning Mis-reads
2. CPU strain
3. Excessive Fan Noise caused by Over Heating due to CPU strain
4. RAM depletion
5. System Crash

In conclusion as was said by mercerik the cause of the problem is most likely the 3rd party anti-virus software that has not yet updated properly to play well with WD (or something else). Still at the end of the day IMO there is no need to run WD and a good 3rd party anti-virus software simultaneously.

Together Everyone Achieves More = TEAM

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Suggest: Reinstall AVAST

In reply to: Windows Defender is the problem

When you first get Windows installed, they turn on the Windows AV by default. If you install something else, like AVAST or Norton, that install turns of MS AV for the most part. However, if you reinstall Win 10 on top of that (like a super-major Windows Update), it could turn on Windows Defender again. So, you can try turning off the MS product and see if that fixes it or just reinstall AVAST.

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In the same boat

In reply to: Latest Windows 10 update killed my PC's fast startup - help!

After the last windows 10 update I started loosing apps one by one. A call to MS customer service and a tech checking things over, told me that a number of files were corrupted after the latest update. after trying a number if things they decided to reload windows 10. A long story short they could not do that and I am sending my laptop back to the manufacture to reinstall windows 10. Frustrating, after spending over 6 hrs on the phone with MS tech support....

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fast start is a hibernation file

In reply to: Latest Windows 10 update killed my PC's fast startup - help!

Either hit the reset button when in windows, or pull the plug so it will create a new fast start file.

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HDD

In reply to: fast start is a hibernation file

Powering off a computer like that can TRASH a hard drive if I/O (especially disk writing) is going on at the time). The best way to deal with this is to turn off that stuff (especially the Fast Start) in the appropriate menu. May take a few boots to clear out but those can be done safely. If the issue IS the fast start, shutdown is not blocked but rather way too slow and will eventually shutdown. If not, then it may be another issue entirely.
By the way, if you really want to slow down your computer, try turning off the paging file. I've done that just to see if the computer still boots at all. (But I last tried it on Win XP).

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Model not supported for Windows 10 by HP

In reply to: Latest Windows 10 update killed my PC's fast startup - help!

The difference in restart and shut down -> start could point to a corrupt hibernate or fast startup mechanism. You could try to turn hibernate or fast startup to OFF and reinstall the Intel driver to see whether this solves the startup issue permanently. https://www.tenforums.com/tutorials/4189-fast-startup-turn-off-windows-10-a.html.

Driver versioning at Intel might be confusing. The version on the download package does not always reflect the version reported by "device manager".

Dual graphics (AMD/Intel) bit me a few times last year on a Dell Vostro 3750 laptop (not tested with W10 by Dell and no official Dell W10 drivers). I ended up with disabling the AMD dedicated card.

Your model does not have official W10 drivers by HP. So problems might come from there. Sticking to the Microsoft drivers might be the best choice.

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