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Latest Norton antivirus LiveUpdate: No Sound!

I have an older Dell: Dimension L866r which has served me beautifully.
Running Windows Me 2000, Norton Antivirus came preloaded.
Registered for 'LiveUpdates', have been receiving and downloading them ~ every 30-60 days, w/o any problem.
Received the last update alert this past week (1/11): total loss of all sound resulted following download. Tried: 'start'>'programs'>'accessories'>'entertainment'>'volume control': sound controller does NOT appear!
Tried: 'settings'>'control panel'>'system'>'device manager'>'sound,vid,game controller'>'Creative SoundBlaster AudioPCI 64V {WMD}': deleted, then succesfully reloaded with utility driver CD: still nothing.
This is bizarre. Never had a virus problem, system always ran smoothly, until this last Norton download.
I know this system is old, but this should not have happened.
Any advice as to what to try next would be greatly appreciated!

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Running Windows Me 2000

In reply to: Latest Norton antivirus LiveUpdate: No Sound!

Is not a known version to me. There is Windows ME. There is Windows 2000.

But about your lost sound card. If a reload didn't cure it consider the cheapest possible fix. I used this last time ->

I have the 7 dollar one and it has stood in for failures like this.

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Clarification on external USB fix?

In reply to: Running Windows Me 2000

For clarification, my OS is Win ME. I don't quite follow your suggestions. Is your conclusion that a Norton LiveUpdate download destroyed my soundcard? And if so, the items on the link you provided all say: 'plug in your headphones/mike': would this work for the stock speaker set that came with this Dell system? Thanks.

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In reply to: Clarification on external USB fix?

I did not come to that conclusion. I do know that most PCs and more are five year designs. I offered the cheapest fix I know of. I'm sure many will lose time over trying to resurrect the old sound card but I've learned to fix it and move on. Even if it costs 7 bucks.

As I have no spec on the stock speaker set, I can't answer. I can write that almost any amplified speaker set works.

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Thanks for your help!

In reply to: Sorry

Sir: I'm a researcher, so I was curious as to how/why something like this happened, and if it happens with some frequency: judging by a quick search of 'no sound' postings, apparently it's pretty common.
I appreciate your time and your solution, and will order the item you recommend: the cost is trivial compared to a new card, and servicing time. I'll give it a try: thanks very much!

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Thanks for that.

In reply to: Thanks for your help!

I'm an electronics designer with some years in forensics or failure analysis. While we would spend ungodly amounts of time and money on what it was then, now we have to not do that when a possible fix is affordable.

I wouldn't have suggested this on newer gear but at over 5 years I pull the plug early and pop in the cheapest fix I can find and move to the next problem. I hear you that you would like to know what broke. But we are beyond that 5 year mark.

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