Is your computer a used one that you bought? If so, the program may have been disabled. Check in the Admistrative in your Control Panel. I prefer Netzero to AOL it's cheaper. Just my opinion. Hope this helps.
i just bought a gateway 1150 with windows 98 plus on it and for some reason aol wont connect on it i tried netzero and it worked so i know my modem is good any ideas?