Computer Help forum

General discussion

Laptop Won't turn on - lights come on then shut down

I'm having an issue with my HP Compaq laptop. I had this same issue around six months ago and by some miracle, it corrected itself around a week later.

However, the issue has come up again.

I'll hit the "power" button and the lights will turn on for a few seconds. Sometimes it shuts down a second or two later, other times it'll stay lit up for roughly thirty sections and during this time I can hear the fan start up a bit. But then it all shuts down and I'm back to square one again.

I was told this issue could be caused if windows was making a critical update and the update was interrupted partway through. Not sure if this is just a theory or if other people have experienced the same.

I tried taking out the battery and just plugging the power cord in -- no luck.

Someone suggested taking out the battery and the power cord, holding the power button down for 45 seconds, then attaching the battery and plugging the power cord back in... no luck there either.

Does anyone have any ideas?

Discussion is locked
You are posting a reply to: Laptop Won't turn on - lights come on then shut down
The posting of advertisements, profanity, or personal attacks is prohibited. Please refer to our CNET Forums policies for details. All submitted content is subject to our Terms of Use.
Track this discussion and email me when there are updates

If you're asking for technical help, please be sure to include all your system info, including operating system, model number, and any other specifics related to the problem. Also please exercise your best judgment when posting in the forums--revealing personal information such as your e-mail address, telephone number, and address is not recommended.

You are reporting the following post: Laptop Won't turn on - lights come on then shut down
This post has been flagged and will be reviewed by our staff. Thank you for helping us maintain CNET's great community.
Sorry, there was a problem flagging this post. Please try again now or at a later time.
If you believe this post is offensive or violates the CNET Forums' Usage policies, you can report it below (this will not automatically remove the post). Once reported, our moderators will be notified and the post will be reviewed.
Collapse -
Battery Failure

In reply to: Laptop Won't turn on - lights come on then shut down

Sadly, your battery doesn't seem to be getting a full charge (or any charge at all). Having the battery disconnected only results in the same problem because nothing is really changing.

By this, I mean that there may be a faulty connection for your laptop's charger, it could have been broken in many ways but normally can be due to fatigue or just normal ware and tear.

Take the computer to a local repair shop and see if they have a way to charge the battery without it being connected to the computer, or if they have a replacement battery for you to at least try out to see if this really is the problem. A small store is probably better than a large chain like Best Buy in this case, simply because they have less protocols to follow.


Collapse -
Make but no model?

In reply to: Laptop Won't turn on - lights come on then shut down

The dv6000 and dv9000 models do that and the fix is known. But your post was incomplete so answers will be same.

Collapse -
Presario V6000

In reply to: Make but no model?

My apologies. It's a Presario V6000.

Collapse -
Another model with a rash of board failures.

In reply to: Presario V6000

Collapse -
Oops forgot ONE cheap thing.

In reply to: Another model with a rash of board failures.

Did you put in a new CMOS BATTERY?

Collapse -

In reply to: Oops forgot ONE cheap thing.

No, haven't yet tried that. Will give it a shot soon - thanks!

It seems there was a recall on this model for this very reason (as well as wireless card suddenly not working -- also something that happeend) but my warranty has run out.

Collapse -
That is actually my problem

In reply to: Make but no model?

I have the dv6000, I apologize if my post is incomplete or inadequate in some way but as you mentioned that the "fix is known" would you please tell me what it is, I would appreciate it very much.

Collapse -
For the dv6000 line, there are 2 known fixes.

In reply to: That is actually my problem

If the usual resets fail the OFFICIAL fix is the motherboard replacement.

However I would be remiss if I didn't tell you of the unofficial ideas folk have on this. I do NOT!!! endorse such things but given the options, why not.

But first if you take a moment to google DV6000 RECALLS or DV6000 FAILURES you are hit with a boatload of issues.

And with that out of the way, the unendorseable I didn't tell you ideas are over at


Popular Forums

Computer Newbies 10,686 discussions
Computer Help 54,365 discussions
Laptops 21,181 discussions
Networking & Wireless 16,313 discussions
Phones 17,137 discussions
Security 31,287 discussions
TVs & Home Theaters 22,101 discussions
Windows 7 8,164 discussions
Windows 10 2,657 discussions


Sublime suburban chariot

High on style and technology, the 2019 Volvo XC90 is an incredibly satisfying everyday crossover.