Laptops forum


laptop won't start

by nevergone89 / September 5, 2014 1:00 AM PDT

I just bought a DELL e7240 from a local retailer, with 4gb of default RAM and I also bought a larger RAM to replace the default one.

I bought Kingston HyperX for Dell Latitude E7240. It is one stick of 8G. I have read that they are compatible:

Now after I installed the new RAM, I try starting my laptop and the fan noise can be heard for 2-3 seconds, then it shuts down and the battery and wireless leds keep flashing every 1 second.

If I try to put back the original memory it doesn't work either.
I think it's too soon to call the seller, as I am hoping that I can still do something to fix this, but I have no clue what.

Does anybody have any idea what might have happened or how can I fix this?

Thank you

Discussion is locked
You are posting a reply to: laptop won't start
The posting of advertisements, profanity, or personal attacks is prohibited. Please refer to our CNET Forums policies for details. All submitted content is subject to our Terms of Use.
Track this discussion and email me when there are updates

If you're asking for technical help, please be sure to include all your system info, including operating system, model number, and any other specifics related to the problem. Also please exercise your best judgment when posting in the forums--revealing personal information such as your e-mail address, telephone number, and address is not recommended.

You are reporting the following post: laptop won't start
This post has been flagged and will be reviewed by our staff. Thank you for helping us maintain CNET's great community.
Sorry, there was a problem flagging this post. Please try again now or at a later time.
If you believe this post is offensive or violates the CNET Forums' Usage policies, you can report it below (this will not automatically remove the post). Once reported, our moderators will be notified and the post will be reviewed.
Collapse -
Most common is the memory isn't seated right.
by R. Proffitt Forum moderator / September 5, 2014 1:24 AM PDT
In reply to: laptop won't start

And if it's back to the original condition, nothing to do now except take it back and exchange it for a good working laptop.

Collapse -
yes, you are right
by nevergone89 / September 5, 2014 1:33 AM PDT

After watching a few youtube videos, I got it working!!!

You were right. I was not pushing the memory enough into the space and i was sitting out a little.

Collapse -
(NT) Glad it was the usual. Thanks for the update.
by R. Proffitt Forum moderator / September 5, 2014 2:02 AM PDT
In reply to: yes, you are right
Popular Forums
Computer Newbies 10,686 discussions
Computer Help 54,365 discussions
Laptops 21,181 discussions
Networking & Wireless 16,313 discussions
Phones 17,137 discussions
Security 31,287 discussions
TVs & Home Theaters 22,101 discussions
Windows 7 8,164 discussions
Windows 10 2,657 discussions


Help, my PC with Windows 10 won't shut down properly

Since upgrading to Windows 10 my computer won't shut down properly. I use the menu button shutdown and the screen goes blank, but the system does not fully shut down. The only way to get it to shut down is to hold the physical power button down till it shuts down. Any suggestions?