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laptop won't start

Hello,
I just bought a DELL e7240 from a local retailer, with 4gb of default RAM and I also bought a larger RAM to replace the default one.

I bought Kingston HyperX for Dell Latitude E7240. It is one stick of 8G. I have read that they are compatible: http://www.kingston.com/us/memory/search/Default.aspx?DeviceType=3&Mfr=DEL&Line=Latitude&Model=85016

Now after I installed the new RAM, I try starting my laptop and the fan noise can be heard for 2-3 seconds, then it shuts down and the battery and wireless leds keep flashing every 1 second.

If I try to put back the original memory it doesn't work either.
I think it's too soon to call the seller, as I am hoping that I can still do something to fix this, but I have no clue what.

Does anybody have any idea what might have happened or how can I fix this?

Thank you

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Most common is the memory isn't seated right.

In reply to: laptop won't start

And if it's back to the original condition, nothing to do now except take it back and exchange it for a good working laptop.
Bob

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yes, you are right

In reply to: Most common is the memory isn't seated right.

After watching a few youtube videos, I got it working!!!

You were right. I was not pushing the memory enough into the space and i was sitting out a little.

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(NT) Glad it was the usual. Thanks for the update.

In reply to: yes, you are right

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