No, this should work out of the box. Time to call your friend again, I'm afraid.
Kees
My wife's laptop (Lenovo running Win 7) won't read flash drives any more. Oddly, the flash drive icon shows on the "my computer" screen and I can right click and read the properties, but when I double click, an error message tells me that the drive is not accessible.
Possible clue: a few days ago the main user account got corrupted somehow and wouldn't let my wife log on, and it wouldn't let me log into Safe Mode to do a system restore. So I had a friend who is a computer pro work on it, and he got on and set up a new user account. Is it possible that there is a switch or toggle somewhere in the laptop's OS that I need to access and change to get it to read flash drives? (I tried two different flash drives. Neither one worked on the laptop, but both work fine on our desktop.)

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