Computer Help forum

Question

Laptop won't connect to wireless adapter

by angeloerik / June 8, 2011 3:42 PM PDT

Hello I got this new Acer Aspire 5253-BZ692 with Windows 7 64bit. I
tried to connect to my wireless network and it automatically says I
cannot connect. I did the "ipconfig /all" and I got this. My modem is a
Motorola SB5120 and the wireless adapter is a D-Link DIR 615. This
problem has been happening to my friends laptops when they come over as
well. The computers we have before the one I bought today, their
wireless works fine.

C:\Users\AngeloErik>ipconfig /all

Windows IP Configuration

Host Name . . . . . . . . . . . . : AngeloErik-PC
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No
DNS Suffix Search List. . . . . . : hsd1.wa.comcast.net.

Wireless LAN adapter Wireless Network Connection 2:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft Virtual WiFi Miniport Adapter
Physical Address. . . . . . . . . : 92-9F-FA-A0-40-4F
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes

Wireless LAN adapter Wireless Network Connection:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Atheros AR5B97 Wireless Network Adapter
Physical Address. . . . . . . . . : 88-9F-FA-A0-40-4F
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes

Ethernet adapter Local Area Connection:

Connection-specific DNS Suffix . : hsd1.wa.comcast.net.
Description . . . . . . . . . . . : Atheros AR8151 PCI-E Gigabit Ethernet Con
troller (NDIS 6.20)
Physical Address. . . . . . . . . : 1C-75-08-BD-59-16
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::d824:4963:cc46:ea28%11(Preferred)
IPv4 Address. . . . . . . . . . . : 192.168.0.11(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Lease Obtained. . . . . . . . . . : Wednesday, June 08, 2011 11:34:51 AM
Lease Expires . . . . . . . . . . : Wednesday, June 15, 2011 9:54:41 PM
Default Gateway . . . . . . . . . : fe80::224:1ff:fe75:a275%11
192.168.0.1
DHCP Server . . . . . . . . . . . : 192.168.0.1
DNS Servers . . . . . . . . . . . : 192.168.0.1
NetBIOS over Tcpip. . . . . . . . : Enabled

Tunnel adapter isatap.{C4C222C0-BFDD-43DD-BE28-EFD9A1A8C1E0}:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter isatap.hsd1.wa.comcast.net.:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . : hsd1.wa.comcast.net.
Description . . . . . . . . . . . : Microsoft ISATAP Adapter #2
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Teredo Tunneling Pseudo-Interface:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
IPv6 Address. . . . . . . . . . . : 2001:0:4137:9e76:3c05:31f9:3f57:fff4(Pref
erred)
Link-local IPv6 Address . . . . . : fe80::3c05:31f9:3f57:fff4%15(Preferred)
Default Gateway . . . . . . . . . : ::
NetBIOS over Tcpip. . . . . . . . : Disabled

Tunnel adapter isatap.{94F61556-7086-4E63-AE12-ABF6170ADEC4}:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter #3
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

C:\Users\AngeloErik>

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All Answers

Collapse -
Answer
What does the manual say ...
by Kees_B Forum moderator / June 8, 2011 6:03 PM PDT

about enabling wireless?

It's often switchable. For example, it should be turned off in an airplane and it is turned off when not in use for having a longer battery live and less risk of hackers.

Kees

Collapse -
Noo it's not that.
by angeloerik / June 9, 2011 12:55 AM PDT

Noo it's not that, my wireless adapter is activated and on. It's connecting to the wireless router that's the problem.

Collapse -
Re: media disconnected
by Kees_B Forum moderator / June 9, 2011 2:10 AM PDT
In reply to: Noo it's not that.

If you google WIRELESS "MEDIA DISCONNECTED" you'll find a lot of discussions. The general idea is that it is a driver or setting issue. And it's quite often solved in one of many different ways.

Best of luck finding out.

Kees

Collapse -
Answer
BTW, this is proper if we have the ethernet plugged in.
by R. Proffitt Forum moderator / June 9, 2011 2:15 AM PDT

Some try to get a wifi and an ethernet connection at the same time.

Sorry if I don't write at length what's that's about.
Bob

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