Here I have to work from simple to advanced so my first question is:
Does clicking the on screen start button, (on screen) power symbol and Shut Down result in the desired result?
Hi, everyone, for about a week now, my laptop will not restart or shut down. If I choose either of these options from the menu - nothing happens. When I try the power button, I see a window with this text: "What do you want the PC to do?" and "Shut down" is among the options. But when I click on that, again - nothing happens. Can anyone suggest some things for me to try? I can look up specifics about the machine & would have posted that here but I am not even sure which specifics would be relevant. Thank you so much!