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Resolved Question

Laptop super overheated in bag, won't turn on

Feb 24, 2018 4:37PM PST

I left my stock asus ROG g751 jy (970m, some i7, 16 gigs, 256 SSD and 1 tb HDD) in my bag while I went on a ~40 min hike. I forgot to turn it off before I left and when I got back to my car the silver part that contains the battery was burning to the touch. It's cooled down now but the left vent has a faint smell of ozone. When I try to turn it on the CD player moves a little and something spins around the top of the keyboard. How screwed am I?

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AlcoxDape has chosen the best answer to their question. View answer

Best Answer

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I have a similar one.
Feb 24, 2018 4:48PM PST

The one with the 960m but it doesn't matter. Let it get really cooled down then be sure to try the generic reset (not losing files here.)

Remove power, battery, press and hold the power button for 60 seconds, release, slip in battery apply power and try again.

After this, it's repair time.

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Thanks
Feb 24, 2018 4:50PM PST

I'll try this when I get home, I'm still about an hour out. Many thanks!