Did you make sure to install all the drivers for the hardware? Many people are under the mistaken impression that these are built into Windows. They're not, they have to be installed separately.
We purchased the laptop about 2 months ago; it was all good and well, games would run smoothly, applications would load quickly, boot time was next to instant, and so on.
Despite this, the laptop has suddenly gone all slow and sluggish; it wasn't even progressive: we turned it off one night and the day after when we booted it back up, it took forever to load. Also, we had this black screen with just the mouse cursor, and the screen would stay like this for a good 5 - 10 minutes before the login screen would appear, and such would be the case, again, after we logged in. We didn't do anything to the laptop either prior to its slowing down.
We got a bit fed up so we decided to reformat, yet the laptop is still sluggish and slow?! We're seriously out of ideas: we've virus, malware and spyware scanned, we've also defragmented the hard drive and have ran chkdisk scans (which all took forever), all of which have come up with nothing. Any ideas, please? :/
Specs if they're of any use:
Windows 7 64-bit
Intel Pent T4400
ATI Mobility HD 4570
4 GB Memory

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