Thank you for being a valued part of the CNET community. As of December 1, 2020, the forums are in read-only format. In early 2021, CNET Forums will no longer be available. We are grateful for the participation and advice you have provided to one another over the years.

Thanks,

CNET Support

Question

Laptop Shutdown/CHKDSK

Apr 27, 2017 5:29AM PDT

Good morning. Have an old Gateway running Win 7 Home Prem that for the last few months would be fine then suddenly shut down out of nowhere. Now the last week, when booting will go to a black check disk screen stating "Your disc needs to be checked for consistency". It runs a disc check for about 30 seconds then shuts off. If I bypass the disc check, it boots to my desktop and then shuts down 30 seconds to a minute from booting.

Any ideas? Just trying to get some files off the C: and proving difficult. Thanks!

Discussion is locked

- Collapse -
Clarification Request
(NT) Can you put the comp in Safe Mode?
Apr 27, 2017 5:43AM PDT
- Collapse -
Answer
Re: get files off c:
Apr 27, 2017 6:56AM PDT

Get the disk out of the PC, put it in an external enclosure, connect it as external disk to any other PC, and get all files off it that you want.

- Collapse -
Update
May 1, 2017 10:29AM PDT

Thanks. I was able to take the HD out of the WIN 7 laptop that isn't working and into a USB enclosure from Amazon($6). The newer laptop runs Vista and is reading it, but I'm having a hard time reading the User>Owner dir with all the pics/files bc of Admin rights on the old HD.

I went into that dir and selected share files(about 70GB), but it's clocking at about 45 minutes at this point. Any suggestions other then monitor/wait. Thanks for the info.