Thank you for being a valued part of the CNET community. As of December 1, 2020, the forums are in read-only format. In early 2021, CNET Forums will no longer be available. We are grateful for the participation and advice you have provided to one another over the years.

Thanks,

CNET Support

Question

Laptop screen stays black when lid is open

Jan 7, 2015 3:20PM PST

Discussion is locked

- Collapse -
Clarification Request
Since it shipped with 8
Jan 7, 2015 3:36PM PST
- Collapse -
Answer
Black screen..
Jan 9, 2015 1:46AM PST

Hi,

Try this and see;

Unplug the power, remove the battery and then hold the power button for 30 to 60 seconds. Then reattach the power and attempt a boot. It worked for me! Just shutdown, put the battery back in you're good to go.

Hope it works..!!!