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General discussion

Laptop Recommendation - Study Abroad

by bennydb May 25, 2005 1:40PM PDT

My sister is studying in Australia starting later this summer and will need a laptop. It needs to be reliable with good support options, here and abroad.

General Specs: Pentium M in the 1.5 range is ok, 512RAM, wireless, etc. Less than six pounds with a 14in screen. Mostly used for papers and research and posting some digital photos online to share with us, so the specs don't have to be that super. Reliability is the key here.

I've been looking at the hp dv1000 series, but it looks like it may be hard to track one down before she has to leave.

Any suggestions?

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International support.

by r. proffitt Forum moderator May 25, 2005 9:30PM PDT

The last I looked into this, there was IBM and no one else. You also found the Toughbooks to have international repair support. The hardware still gets shipped out of the country, but it does get fixed.

You end up paying dearly for support if you buy in US (all makes) and wanting support/repair out of that country.

If you buy in that country you get hit with what prices may be there. Some are again out of sight but the support costs are back down. Then again, support lines may not be in your language?

Be sure you know where support starts and ends. For example many people today are screaming about support but in most cases there is no issue about the laptop hardware but some software issue. Said software was not created by the laptop maker and the story continues from there about what you paid for as to support of software or was it just the laptop.

Bob

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