Laptop Problem

Question

Question

Laptop Problem

by XIVth Dec 6, 2012 11:05PM PST

Hi all,

I've got a Packard Bell EasyNote TE Lappy that's about 3 months old. Had a problem with it and tried to restore to factory settings using it's own program. It failed and asked to restart. Now on restart it says "resuming windows" and the goes to a screen saying "setup is starting services" which hangs forever.

I can't access safe mode (f or bios/setup (f2) or anything else. The PB logo shows and then straight into the above. Alt/control F10/F11 doesn't work either.

I created an USB bootable but it still goes into the above.

Thanks for any help

Specs

Win7 home prem
Intel B820
8gb DDr3
750GB HDD

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r. proffitt · Answer 1 · Dec 7, 2012 1:51AM PST

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Answer

Try the other restore method.

by r. proffitt Former Forum moderator Dec 7, 2012 1:51AM PST

All the laptops I've encountered allow me to create restore media if they don't come with that. Now try the restore media.
Bob

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