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Laptop overheating plus more.... please read

by MARBLEANN / August 12, 2010 2:10 AM PDT

I have a fairly new in warranty HP Dv6 Vista Premium and the laptop has been getting very hot. I even have one of those fans on the bottom. I get a hold of HP chat and they tell me to upgrade my Bios and Chip Set and they give me the links and led me through the process of downloading. Well since then not only does the laptop continue to get hot, if I play a game the screen goes blank after a few minutes. Now I was just playing causal games nothing that is graphic intensive. Considering this computer is suppose to be a entertainment computer that is ridiculous. So now they tell me it needs to go to repair. My question here is before I send my computer off to HP to get it repaired what should I really do? Because I do not want them messing my computer up more then they already did. And what do some of the people here think is really wrong? I want to to get my ducks in order before I send this laptop off. Thanks for any advice. Oh and do I have to send it to HP?

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I have a dv6-1361sb
by R. Proffitt Forum moderator / August 12, 2010 2:19 AM PDT

And it should get very warm to the point you can not put it on your lap during gaming. It's a shame no one will tell you this about gaming on laptops but I will.

Also it needs a yearly bit of work as we blast the vents with canned air and at some point we get to dive inside to check if the heat sinks and more are clean, still latched down and at about year 2 I pull the heat sinks to replace the heat sink compound.

This is the way of GAMING LAPTOPS.

It's a shame the makers didn't tell you to expect this.

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heat sinks?
by MARBLEANN / August 12, 2010 2:50 AM PDT
In reply to: I have a dv6-1361sb

What are heat sinks? And why would the screen go blank after HP tells me to download a new bios and chip set.

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Try a little research.
by R. Proffitt Forum moderator / August 12, 2010 4:42 AM PDT
In reply to: heat sinks?

Over in the CNET Laptop Troubleshooting forum a nice person gave up links to parts of their book about laptops. And what a heat sink is, is found with any search site.

If you don't want to research that I suggest you extend the warranty for as many years as possible to avoid having to work on your own machine.

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by MARBLEANN / August 12, 2010 5:07 AM PDT
In reply to: Try a little research.

That's what I am over here for.

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Sorry, I forgot the link.
by R. Proffitt Forum moderator / August 12, 2010 6:20 AM PDT
In reply to: Thanks
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by MARBLEANN / August 12, 2010 1:58 PM PDT

Thanks, a very helpful link

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