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Question

Laptop not recognising ethernet cable

Sep 22, 2015 10:27AM PDT

Hello everybody, I moved to another apartment last week and this place has an ethernet cable instead of wifi. Well now, I know for a fact my laptop was able to connect to ethernet cables last year, since my girlfriend had one and I used to use hers.
I still have the same laptop but for some reason it won't acknowledge that a cable is being plugged in. Also I have a Toshiba Sattelite (not sure about the serial number) and am running windows 10
Things I have tried:
-letting someone else use the cable (worked)
-using another cable myself (still not acknowledging a cable)
-updating the driver (already was the latest installment)
-reinstalling the driver (did nothing)
-turning of wireless signals (did nothing)

Extra information: in my control panel, under ethernet it says Network cable unplugged Qualcomm Atheros AR8172/8176/8178 PCI-E Fast Ethernet Controller (NDIS 6.30)

Thanks in advance and cheers

Discussion is locked

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Clarification Request
I see Windows 10
Sep 22, 2015 10:34AM PDT

I'm running into far too many W10 installs where I have to go back to the maker's web page to get drivers for chipsets, ethernet and such. It appears that most folk hope the upgrade does this for us. My bet is some driver update is required but don't click on "Driver Update" buttons in Windows 10. Do this the old fashioned way like we did since 1995.

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did not work
Sep 22, 2015 11:16AM PDT

hey, thanks for the quick reply, however i used both the mighty power of google aswel as a driver detection tool to update it and it still did not work.

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I used no such power.
Sep 22, 2015 11:37AM PDT

I find driver detective and it's ilk to infect PCs rather than find drivers. For me I head to the machine maker's web page for drivers.

I know folk demand privacy but when working on PCs I need make, model, year, revision, SSN and kidding.

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more info it is
Sep 22, 2015 12:03PM PDT
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Try this one.
Sep 22, 2015 1:12PM PDT
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more info coming
Sep 22, 2015 12:15PM PDT