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Question

Laptop not powering up

by Jan 5, 2014 5:01AM PST

I have a Toshiba Satellite C855-S5350 and the display went out on it. I was able to use an external monitor to get on to my laptop while I waited for a new display and the laptop was still operating at this point. The display was a LP156WH4(TLN1). When I received the new display I hooked it up not realizing it was a LP156WH4(TLN2). When I tried to power on my laptop nothing happened. Would the wrong display cause my pc to barf like this or is there something else wrong? I plugged the ac into the jack and the ac light in front turns on. When I press the power button that light turns off and the power up light turns on for a split second and then nothing. What gives???

Discussion is locked

7 Posts
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Answer
Driver issue?
by Jan 5, 2014 5:13AM PST

Dafydd.

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Laptop not powering up
by AAustin78 Jan 5, 2014 9:09AM PST

I can't get the laptop to start so I can get the driver.

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Answer
Check the CNET Laptop Troubleshooting forum
by Forum moderator Jan 5, 2014 5:48AM PST

At the welcome post a generic reset is noted. Try that.

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Laptop not powering up
by AAustin78 Jan 5, 2014 9:10AM PST

I tried that and it did not work.

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Then it's likely to have a fault.
by r. proffitt Forum moderator Jan 5, 2014 9:20AM PST

Try it with one stick of RAM and no HDD or ODD. (I abbreviated since I can't tell what level of tech you are yet.)
Bob

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Laptop not powering up
by AAustin78 Jan 6, 2014 5:38AM PST

Negative. Pulled the one stick of RAM and HDD and nothing.

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Some laptops have more optional parts.
by r. proffitt Forum moderator Jan 6, 2014 5:45AM PST

Such as the ODD and the WiFi module. I always try it without and keep repeating the reset noted in the other forum just in case it is a module/stick/part that is cheaper than a new laptop.
Bob

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