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Question

Laptop not able to connect to ethernet

Sep 22, 2015 11:28AM PDT

Hello everybody, I moved to another apartment last week and this place has an ethernet cable instead of wifi. Well now, I know for a fact my laptop was able to connect to ethernet cables last year, since my girlfriend had one and I used to use hers.
I still have the same laptop but for some reason it won't acknowledge that a cable is being plugged in. Also I have a Toshiba Sattelite (not sure about the serial number) and am running windows 10
Things I have tried:
-letting someone else use the cable (worked)
-using another cable myself (still not acknowledging a cable)
-updating the driver (using the built in detection, using detection software AND googling )
-reinstalling the driver (did nothing)
-turning of wireless signals (did nothing)

Extra information: in my control panel, under ethernet it says Network cable unplugged Qualcomm Atheros AR8172/8176/8178 PCI-E Fast Ethernet Controller (NDIS 6.30)

Discussion is locked

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Clarification Request
Is this the same question as link?
Sep 22, 2015 11:36AM PDT
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yes it is
Sep 22, 2015 11:37AM PDT

I was not sure where to post it, so I figured to put one in the laptop department and 1 in the general since I am not sure wat the cause of my problem was.

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Or you could add model numbers and links.
Sep 22, 2015 11:42AM PDT

Best to supply a link to Toshiba's web page on the product and not as good but sometimes works is the full make, model and year. Let's continue at your first post.

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Answer
Well first of all typically in Apartments
Sep 22, 2015 12:18PM PDT

the internet gets turned by people moving out. You have to set up an account so that has to be first. Second the internet provider has to setup up a modem for you. That modem would connect to the modem and that modem will most likely have colored lights that indicate a connection. Now if you wanted wireless you would need a router that uses an ethernet cable to connect the router to the modem. To get ethernet you can connect the modem to the PC with an ethernet cable. Now the issue is a router gives to an extra layer of security because the router has its own IP address behind the Modem the has an IP address.

You need a router to receive a wireless signal. You have a ethernet card for to connect a cable to to use the etherent and the wirless card is a separate card.

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sorry for the confusion
Sep 22, 2015 12:26PM PDT

but the apartment I am staying in is more like a student dorm with a shared modem. but as we are speaking my girlfriend is plugged in and browsing with the cable .