Computer Help forum


Laptop keyboard not working - ibm thinkpad

by passion4muzik / October 20, 2011 8:12 AM PDT

I'm using an on screen keyboard to type. Ihad a weird .exe file running in processes after using google and I couldn't end it. My computer was slow and it seemed like another google re-direct virus. I tried running virus scanners, but they would shut down or wouldn't open. I ran combofix, but lost internet connection while doing so. My screen was frozen when my connection came back. I had to shut down. I tried to run it a couple more times but it froze. After a few reboots to safe and regular modes and trying to run virus scanners, I noticed my keyboard doesn't respond. I managed to reinstall malwarebytes and get ridof viruses but my keyboard still doesn't work.

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All Answers

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Did you try the old safe mode and remove the keyboard trick?
by R. Proffitt Forum moderator / October 20, 2011 8:23 AM PDT

It's pretty simple. Boot safe mode and head to the device manager to uninstall/remove the keyboard. Windows will reinstall it on the next boot.

Grif notes more scans at 7726-6132_102-5098912.html?tag=posts;msg5099421

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didn't work
by passion4muzik / October 20, 2011 10:56 AM PDT

Standard 101/102-key or microsoft natural ps/2

device status

windows cannot load the device driver for this hardware. the driver may be corrupted or missing. (code 39)

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bad hard drive
by jimneely12 / October 20, 2011 11:07 AM PDT
In reply to: didn't work

I had a similar problem that ended up being a bad hard drive. just a suggestion

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That helped.
by R. Proffitt Forum moderator / October 20, 2011 1:04 PM PDT
In reply to: didn't work
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didn't work
by passion4muzik / October 21, 2011 4:33 AM PDT
In reply to: That helped.

I tried those things, but no luck. i have been able to type in rhe opera browser in safe mode though.

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The safe mode is a clue it's software.
by R. Proffitt Forum moderator / October 21, 2011 4:36 AM PDT
In reply to: didn't work

While removing the filters is a good step it appears that whatever driver was installed is persistent.

This is where I perform all THREE suggestions during one safe mode boot.

It is a software/OS issue and one that makes me wonder why the OS was made to break like this.

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