Sounds more like a hardware issue so make the call to let them fix it.
So I recently got a Lenovo Yoga 14 laptop which can fold into a tablet. It has a keyboard and the problem is that sometimes, my keyboard will not type anything in a certain are where I have to type like when I open Office Word, it would not type but at the same time, I can type in the internet search bar. It is very confusing and I did uninstall and reinstall my keyboard drivers but the problem keeps on coming up. Another part is that it does not happen all of the time, on sometimes like one hour I can type in Office Word and everything works, the next it does not work and also the confusing thing is that Even though I can perfectly type on the internet search bar, I cannot type in the control panel search bar or the Word search bar. I am very confused and would really appreciate an explanation for fixing this problem.

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