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Question

Laptop key problem

by Aug 6, 2015 6:57AM PDT

Hi!
I have a problem with a keyboard in my dell laptop.
"P" key appears to be stuck - as it is constantly pressed.
I know its not a keyboard issue, because i pluged in other one and the problem remained. Also its not a software issue, because im have two operating systems and its the same on both of them.
What might it be?

Discussion is locked

8 Posts
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Answer
Then the news is grim.
by Forum moderator Aug 6, 2015 8:43AM PDT

If it keeps doing it with other internal connected keyboard then it's a motherboard fault.

I can't be sure what you meant by "pluged in other one." That is, if you plugged in some USB keyboard, then there's a little hope. Unplug the internal keyboard and retry.

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:/
by Jestem Shakiem Aug 6, 2015 8:53AM PDT

Well i changed the internal one and tried so i guess its bad :/
Well thanks for your help!

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For my test I don't change it.
by r. proffitt Forum moderator Aug 6, 2015 9:10AM PDT

I unplug it and leave it without an internal and test with some USB keyboard. If that fails, it's been the motherboard.

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Answer
Test
by Aug 7, 2015 1:51PM PDT

I did the test and the external keyboard acts normally, the problem doesnt occur :/ so what now?

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Points to some odd keyboard issue.
by r. proffitt Forum moderator Aug 7, 2015 2:15PM PDT

There could be 2 bum internal keyboards? Or are you "really good" with that keyboard flat cable and plug? Some folk take a few trials to get it plugged in just right.

About those keyboards. Old, used? etc.? Story?

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Reply
by Jestem Shakiem Aug 7, 2015 11:18PM PDT

The internal keyboard was taken from a another similar laptop, working fine there. When plugged into my laptop it works just fine save for this one faulty key.

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So both keyboards work in another laptop.
by r. proffitt Forum moderator Aug 7, 2015 11:40PM PDT

While I can't find exact details, it appears to be a motherboard fault. Some folk relegate such machines to USB keyboard use since a new motherboard usually costs more than what we see new cheaps for.

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Thanks for the help
by Jestem Shakiem Aug 8, 2015 3:37AM PDT

Well thank you very much for your help.
I think i'm gonna take it to the service so they do the pricing and then decide what to do.
Thanks once again

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