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Question

Laptop keeps shutting down

My laptop is an HP beats by Dre and it keeps shutting down saying that it is over heating. But the laptop itself is cool to the touch and all of the vents are clean.

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All Answers

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Answer
Re: overheating

In reply to: Laptop keeps shutting down

Open the laptop, give it a good cleaning of the inside, check the fans, check the heat paste on the CPU and GPU.

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Answer
Sadly time to go inside.

In reply to: Laptop keeps shutting down

Clean and the work noted by Kees and make sure the fans are like new. They don't last forever so you have to check them out.

Also, I find folk use laptops on "laps" or other soft surfaces. A nice flat surface is fine for most but my son and I use a passive laptop cooling pad.

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