Laptops forum

Question

Laptop internet speed

My Dell laptop downloads at a rate around 13 mgs, whereas my other desktops and mobile devices download at my contracted rate of 40 mgs. What should I do to correct? Thanks

Answer This Ask For Clarification
Discussion is locked
You are posting a reply to: Laptop internet speed
The posting of advertisements, profanity, or personal attacks is prohibited. Please refer to our CNET Forums policies for details. All submitted content is subject to our Terms of Use.
Track this discussion and email me when there are updates

If you're asking for technical help, please be sure to include all your system info, including operating system, model number, and any other specifics related to the problem. Also please exercise your best judgment when posting in the forums--revealing personal information such as your e-mail address, telephone number, and address is not recommended.

You are reporting the following post: Laptop internet speed
This post has been flagged and will be reviewed by our staff. Thank you for helping us maintain CNET's great community.
Sorry, there was a problem flagging this post. Please try again now or at a later time.
If you believe this post is offensive or violates the CNET Forums' Usage policies, you can report it below (this will not automatically remove the post). Once reported, our moderators will be notified and the post will be reviewed.
Collapse -
Clarification Request
More Info Please

In reply to: Laptop internet speed

Hi,

What is the model of your Dell laptop?

It may be it has a older Wifi card that needs updating to the same standard as your wireless network. For instance it will be one of these 802.11 a/b/g/n/ac From a to ac each incrument gives more speed.

For instance my Dell e6540 wireless is n class. I can upgrade it to a newer card that will handle AC but my present wireless network is n class so no advantage.

All Answers

Collapse -
Answer
Add more details.

In reply to: Laptop internet speed

I often find reasons such as firewalls or suites that scan all packets. Also there are other reasons such as dated WiFi drivers, distance or out of date router firmware.

For a test, do the speed test wired.

Finally, this laptop could be some old Celeron. Your post is lacking in detail.

Collapse -
Answer
Reset

In reply to: Laptop internet speed

Hi Howakap! I suggest that you disconnect your laptop from the internet and reset it. Once the device fully operational, connect back on and test things out. If this still does not work, I suggest that you consult an IT professional. There might be an issue with your Wi-Fi receptor!

Popular Forums

icon
Computer Newbies 10,686 discussions
icon
Computer Help 54,365 discussions
icon
Laptops 21,181 discussions
icon
Networking & Wireless 16,313 discussions
icon
Phones 17,137 discussions
icon
Security 31,287 discussions
icon
TVs & Home Theaters 22,101 discussions
icon
Windows 7 8,164 discussions
icon
Windows 10 2,657 discussions

GRAMMYS 2019

Here's Everything to Know About the 2019 Grammys

Find out how to watch the Grammy Awards if you don't have cable and more.