Computer infections rarely have a How To so I suggest trying Grif's suggestion at 7726-6132_102-5098912.html?tag=posts;msg5099421
and if that doesn't clear it up, post more details at the CNET Spyware Forum.
Bob
Everytime my friend turns on her laptop it says she has all these different infections and she needs to purchase this software which has taken over her pc. I just bought this for her and really have no idea what to do. I was told to wipe the harddrive and reinstall everything? Please help!!

Chowhound
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