Try what Grif notes first -> http://forums.cnet.com/5208-6121_102-0.html?threadID=378815&tag=forums06;forum-threads
As to wiping the machine, no make or model so I'm left with inexact answers. In short we use the machines recovery media.
Bob
I went to Geek Squad at Best Buy and they did a free scan of my laptop. Their scan found that I had 2 trojans: dnschanger and downloader - ruin. My laptop also had some adware on it called coolwebsearch (cws). I don't have the money for them to fix my computer, and instead of trying to find a virus program that can effectively remove the trojans and adware, I decided that it may just be easier to wipe my laptop. I have the orginal disc that came with my laptop to reinstall everything in this situation, but I had 2 questions.
1. I have never backed up my computer. There isn't really much on it that I need. The few things I do want to get off of it are just some word files and pictures. I don't think that those few documents would be infected with the trojans, but I don't want to remove them and put them back on my laptop after I wipe it if theres a chance there is. If those files could be infected, is there any safe way of removing them without transferring the virus?
2. I have never wiped my computer so I have no idea how. I haven't checked all the forums yet so I bet someone has already explained it somewhere. I have Windows Vista.
Thank you!

Chowhound
Comic Vine
GameFAQs
GameSpot
Giant Bomb
TechRepublic