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Question

LAPTOP HARDWARE (LAPTOP isn't turning on)

by Jul 20, 2015 1:16AM PDT

Laptop Type :: Dell inspiron 15R N5521 (3517U core i7 processor-8Gb ram-1Tb HDD)

yesterday i shutdown my laptop normally . and now trying to start it and nthing happen

NOTES FOUND ::::

1-Not working with battery(full charged) or AC charger

2-Ac charger led is turning on normally

3-NO BEEPS

4-Only the first left led of laptop is working (power led Even when charger is connected)

5-Screen don't turn on !!!!!!!!!!!

6-AC charger led dont turn off when i press power button it is just working well as before !!

7-NOT IN WARRANTY

I TRIED :::

1-Connecting each power source separately -->no change

2-Disconnecting any power source and pressing power button for 30sec -->no change

Discussion is locked

3 Posts
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Answer
No power
by Jul 20, 2015 4:46AM PDT

Hi Mohammed_Samir_Mahmoud,

My name is Pradeep and I work for Dell's Social Media Team.

Please try starting the system by reseating memory modules.

Please try connecting to external monitor and let us know the status.

If doesn't work, please call our out of warranty team or check with local technician.

Pradeep Lokesh
Social Media and Community Professional
Order Status: http://del.ly/61822hij
Download Drivers: http://del.ly/61832hid

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No Power
by Mohammed_Samir_Mahmoud Jul 20, 2015 1:38PM PDT

THANKS ALOT Pradeep for answering me Happy

i already did so .. removed and reconnected both Rams and HDD ... even removing them totally then trying to turn laptop on just to hear any beeps ! .. but nthing go on the same black screen, no fan noise ,nthing is working .. only the power led !!! ........ please let me know where the failure maybe going ?!! .....

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No Power
by PradeepAtDell Jul 23, 2015 6:51AM PDT

Mohammed_Samir_Mahmoud,

Looks like issue with motherboard. Please contact our out of warranty support for assistance.

Pradeep Lokesh

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