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General discussion

Laptop goes dark and won't respond

by kagemi May 14, 2009 3:23AM PDT

If I leave my laptop for a half hour or so, come back and screen is dark and will not respond to any inputs. Must do hard stop with power button to shutdown and then restart. I have set options to NEVER go to sleep thinking that would so problem but doesn't. I had set it to turn screen off after 15 minutes but am going to change that to 2 hours and see what happens. Any other suggestions from anyone?

Dell Inspiron 1525 laptop
Vista Home Basic 6.0 SP1 Build 6001
Intel Pentium Dual T2390 1.86GHz
Total Memory 1GB
Avail Memory 253MB
120GB Hitachi (drive C=110GB drive D=10GB)
Antivirus: Avast Pro 4.8
Firewall: Comodo Pro

Discussion is locked

3 Posts

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Narcoleptic Laptop

by RonS [WINDOWS-TEAM] May 15, 2009 2:10AM PDT

When you come back, is the computer still ?on? in that your hard drive and such have not turned off? If that?s the case, it does sound like your computer is sleeping despite the fact that you have your computer set to never sleep.

Does this happen when you?re plugged in or when you?re running on battery?

Cheers,
Ron
Windows Outreach Team

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Sleeping Laptop

by kagemi May 15, 2009 3:22AM PDT

Yes the system is still on, the hard drive still running. I have to manually shutdown with the power button and then reboot system. It happens when it is plugged. Haven't even tried to see if it happens on battery.

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Try it on battery

by RonS [WINDOWS-TEAM] May 26, 2009 9:31AM PDT

Then let us know what happens.

Cheers,
Ron
Windows Outreach Team

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