Are you in warranty? Let them fix it.
Not? Are you the do it yourself type that will replace it yourself? Call Dell and get the parts.
Where do I begin...
I have a simple system. Just needed a computer to get me online and to save all my docs and photos; so my system is a Dell Inspiron Laptop 1000; purchased 9/2004.(Windows XP Home Ed. SP 2, Intel Celeron 1.8?).
I have only had 1 problem with this baby before (in 2005, used to shut down whenever I adjusted the laptop screen); but it was fixed (mailed to Dell techs and received back in 2005). Just 5 nights ago, computer started to give off a loud sound ( like some rocket ship ready to take off ( pardon my imagination!)...but it has never given off a sound like this before. Imediately I thought the fan was being obstructed; but I did not see anything...then the computer's mouse stopped react to any of my movements and neither would the Ctrl-Alt-Del sequence was doing anything. Then the evil Error message came up saying that Windows had to close because an error happened. I honestly cant remember what the message says; cause since that day, a different error message has always popped up...either on a blue background or a black one...at that point I would have to force my computer off...then the fan-noise would linger for a few moments and then would stop...After last Thursday; I have not even been able to get to the Startup screen...it has always stopped me from even seeing the Welcome screen
If that is not bad enough..I have tried to restart a couple of times...I have contacted Dell 3 times...have pressed the F2, F8 and F12 buttons to run all manner of diagnostic tests on the thing...The Dell Tech #1 had me remove memory cover, battery and hard drive and reinsert all of them; but none of those did anything (in fact, the Dell tech needed to contact his Supervisor because he has not been able to help me ( heck..he even took my telephone # and trys to call every other day to see if anything has changed!!)
, so in a nutshell; when I press my "on" button...the evil loud system sounds starts off ( and it changes its pitch if laptop is moved from side to side, or back to front)..then the word "DELL" flashes on the screen..then "Microsoft Windows XP- Home Edition", and then it goes black and a Black screen with white words comes on ( or a blue error screen) and at that point I cant do anything but shut the thing down...
I have run a Diagnostic Sympton check on "Windows portrays a blue error screen" (as per Mr. DELL technician #1) and there were no errors, I have run an Express Diagnostic test ( as per Ms. DELL technician #2) and my computer says all is fine...yet, when I try to start the ****** in "last known configuration", "normal" or even "safe mode" the error screen comes up again...my sister and I think its going to explode cause it sounds worse ever time a technician tells me to force it off and start it up again.
Right now...no one has been able to help. My laptop is now at home running the Extensive Diagnostic test which started some 15 hours ago...(YES 15 hours ago...I have my sister monitoring it at home...since 7pm last night its only up to 74% completed and it has FINALLY given me the first error message in 5 days...(error message: 0F00:0228)
Can my baby be saved??? Should I start shopper for another one
I have 9 months of a DELL warranty on it...Thanks guys....I am at my wit's end with this one!!!