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Laptops forum

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Laptop getting freezed and fan runs very fast

by ankursrivastava2000 / January 16, 2015 1:54 AM PST

Hello friends..................my DELL XPS model laptop is getting the problem of freezing while opening browser and folders and files and simultaneously fan runs at very high speed............sometimes it get stuck up while starting the system................kindly suggest me with some solution..............thanks in advance !!

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Sounds like heat.
by Dafydd Forum moderator / January 16, 2015 2:21 AM PST

You need to clean inside with canned air and replace thermal paste.
Dafydd.

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Done
by ankursrivastava2000 / January 16, 2015 12:44 PM PST
In reply to: Sounds like heat.

i have already done that but still the problem persists.....

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How long since you used the canned air?
by R. Proffitt Forum moderator / January 16, 2015 2:26 AM PST

Your answer often yields clues about your maintenance. Some folk never do this.
Bob

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Recent
by ankursrivastava2000 / January 16, 2015 12:45 PM PST

very recently done that

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Next up, heatsink compound replacement.
by R. Proffitt Forum moderator / January 17, 2015 1:02 AM PST
In reply to: Recent

There are tomes on the web and given only the series with hundreds of models I can't check for a specific model. http://www.insidemylaptop.com/how-to-disassemble-dell-xps-17-l702x/ is a starter so you can see what's up.

We don't need to usually go that deep BUT the details are a little light. Your post has what you gave so far so the first item is usually heat, old age, dried compound. If it's not a hardware issue then restoring it to a factory condition will clear it right up.
Bob

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