Question

Laptop freezes

So, for a week or 2 now my laptop has some serious problems. The first problem that occurred was a freeze of my entire pc( couldn't even shut of num lock) during a game of league of legends. I then shut my computer down by holding the power button. The screen went black but my computer kept on running for a few minutes. Now I'm having weird problems now and then. Sometimes I could start up the pc with no problems but then if I would want to play a game (e.g. CSGO) it would freeze again. Other times my pc would start but the screen remains black. I reinstalled my graphic card last week cause I thought that was the problem, well it was not. I reinstalled windows but kept my files( all apps where removed), but that was also not the problem. I can boot in safe mode and that works but that's no solution ofc.

Please help me,i'm desperate!
(oh, I also tried the "get the battery out and hold the powerswitch" thing, doesn't work)

Kind Regards
Lotte

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Comments
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Answer
The battery out, power switch thing

Is for some other issues.

I don't see make, model, age, and if you knew to keep the vents and heatsinks clean. There are also machines that will die over time so it's important to share make, model and age.

Also share a Web Speccy report from https://www.piriform.com/docs/speccy/using-speccy/publishing-a-speccy-profile-to-the-web which members can read and comment. Such comments can help but like you know the only cure is when an idea works. You must try.

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Specs

I've got a toshiba satellite l70 b 130 of about 2,5 years old. I cleaned the vents and heatsink about 2 months ago but not very thoroughly to be honest. I also replaced my hard disk 4 months ago if that would be important. I'll try to do the Specify thing later but like I said, my laptop doesn't always turn on properly.

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(NT) Specify is Speccy, my phones dictionary replaced it
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Answer
Here's this laptop's review.
https://www.notebookcheck.net/Toshiba-Satellite-L70-B-130-Notebook-Review.127674.0.html

OK, at 2+ years and gaming it usually needs a deep cleaning and new heatsink compound. This is typical repair and maintenance for a gaming laptop so nothing new going on here. If the owner didn't keep up with a monthly or so canned air to the vents you usually try the deep clean, fresh compound and a factory reset to see if you can avoid a new motherboard.

The AWFUL news here is in the review. "It looks all the more dramatic for the internal temperatures. Peak temperatures of 100 °C (~212 °F) on the CPU (throttling to 1.8 to 2 GHz) and, above all, tremendously high 96 °C (~204.8 °F) on the GPU are extreme temperatures. It is obvious that the cooling design with a relatively large, but just only one fan and only one heat pipe for both CPU & GPU is clearly overburdened."

Those are very high temps so I don't expect this to last more than a few years if the owner games a lot.
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Opened it up

Well, I have a program on my pc that keeps me up to date with the temperatures and honestly it never went over 85°. I opened up my laptop to take out my heatsink and vent. I couldn't find a lot of dust, just a bit inside the vent. I bought new thermal paste and I will try that.
But could it perhaps be something else? I also forgot to mention that sometimes my pc does start-up and will try to do an automatic recovery but he'll just end up asking me to restart.

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Something else?

That would be a factory reset of the OS and be sure the BIOS is current and factory values.

It's a lot of work. Maybe more time than heatsink compound and cleaning.

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Answer
Energry saving

This must be high temprature problem. You must check your temperature when you are playing,
Or this is problem with energy savings options.

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