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Resolved Question

Laptop Freezes in jittering flickering pattern

Mar 7, 2018 6:30AM PST

The screen begins to flicker blue with random squares of visibility but generally distorted

Happens no earlier than 5~ minutes into use and no later than 20~ https://imgur.com/a/184cF

Discussion is locked

PreserooniObama has chosen the best answer to their question. View answer

Best Answer

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Too many reasons for that.
Mar 7, 2018 8:16AM PST

From a blown OS, malware to hardware issues (heat, old chips, etc.) that I can't give you one answer.

Are you keeping up the canned air to the vent cleaning over the years? Some folk never do this and I start with a deep clean and usually that's it unless the OS, malware or hardware issues.

Let's hear exactly which Asus this is, age, your maintenance schedule and how you keep the malware at bay.

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ASUS Zenbook ux350
Mar 7, 2018 9:34AM PST

ASUS Zenbook ux350, owned since September, Windows 10 home, I have basically grown up on computers so I know how to keep malware and viruses at bay. I use Windows defender and Malwarebytes, I run them frequently and I don't go to malicious/untrustworthy websites. My friend thinks it's a video driver problem and we updated all my drivers along with rolling back on the latest patch/update, which has had numerous and varied complaints.

The laptop is always cool (not overheating) I am not rough with it so it is not physical damage. Whenever it freezes like in the picture I can't do ANYTHING to get it back so I have to restart it

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I'm going with "warranty."
Mar 7, 2018 9:43AM PST

Time to make the call since it's not ours to fix.

Before the call be sure you are ready to do a factory reset. They often start with that.

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Damn, was hoping to do it on my own but thank you :)
Mar 7, 2018 9:53AM PST

I will call them up, I'd honestly like a replacement because this one's internal wifi is virtually useless (1 / 100 chance of it actually turning on, i have to use wifi adapter usb)

I don't mind a factory reset at all, I have no important files on there that aren't backed up

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That's another reason to use the warranty.
Mar 7, 2018 10:14AM PST

That's two faults in this unit.

If you want to fix it yourself, the cost may be same or more than a new laptop. The fault can be on the motherboard and the WiFi could be an assembly error or bum WiFi card.

It's so new that my advice is to BACKUP WHAT YOU CAN'T LOSE then make that call.