Computer Help forum

Question

laptop freezes after few minutes on hdmi

by maxim17mkd / October 11, 2015 4:16 PM PDT

Hello guys,

I have a Toshiba Satellite L-50-1DV ( http://www.techradar.com/reviews/pc-mac/laptops-portable-pcs/laptops-and-netbooks/toshiba-satellite-l50-b-1dv-1264490/review * ) running Windows 10.

Today I connected it with my Sony LCD TV through a HDMI cable and streamed a movie on Popcorn Time. Everything seems to be normal at start, but the playback pauses automatically after few minutes. If I take out the cable, and put it back again, it resumes playing normally.

Any idea what the problem would be?

Thank you very much in advance!
*Note: Trying to unbork link.

Post was last edited on October 11, 2015 4:50 PM PDT

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Clarification Request
any other thoughts?
by maxim17mkd / October 12, 2015 1:35 PM PDT

Hi guys.

I still do not understand what is going on and how can I fix it?
I do not think it's a hardware issue - it's a completely new laptop, and it plays normally before it "freezes/pauses"?
Could it be a driver problem?

Thanks!

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I'm going with no. Why?
by R. Proffitt Forum moderator / October 12, 2015 1:44 PM PDT
In reply to: any other thoughts?

A new Windows 10 laptop would have the drivers all tested before or a note to update via the makers site. It's a defective on arrival and nothing I'd worry about since it's new.

If you want to know what it was, be sure to mandate that when you deal with the return counter.

Folk I know just pack it up and exchange it for another.

All Answers

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Answer
It's a borked link.
by Dafydd Forum moderator / October 11, 2015 4:39 PM PDT

Dafydd.

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Answer
Given W10 laptops are just shipping.
by R. Proffitt Forum moderator / October 11, 2015 4:52 PM PDT

Definitely a warranty issue. If they can't fix it, return as defective.

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Answer
(NT) you tried a different cable or hdmi port?
by renegade600 / October 12, 2015 2:10 PM PDT
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