laptop freezes after few minutes on hdmi

Hello guys,

I have a Toshiba Satellite L-50-1DV ( * ) running Windows 10.

Today I connected it with my Sony LCD TV through a HDMI cable and streamed a movie on Popcorn Time. Everything seems to be normal at start, but the playback pauses automatically after few minutes. If I take out the cable, and put it back again, it resumes playing normally.

Any idea what the problem would be?

Thank you very much in advance!
*Note: Trying to unbork link.

Post was last edited on October 11, 2015 4:50 PM PDT

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Clarification Request
any other thoughts?

Hi guys.

I still do not understand what is going on and how can I fix it?
I do not think it's a hardware issue - it's a completely new laptop, and it plays normally before it "freezes/pauses"?
Could it be a driver problem?


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I'm going with no. Why?

A new Windows 10 laptop would have the drivers all tested before or a note to update via the makers site. It's a defective on arrival and nothing I'd worry about since it's new.

If you want to know what it was, be sure to mandate that when you deal with the return counter.

Folk I know just pack it up and exchange it for another.

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It's a borked link.


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Given W10 laptops are just shipping.

Definitely a warranty issue. If they can't fix it, return as defective.

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(NT) you tried a different cable or hdmi port?

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