A recurring theme and issue is the person who installed XP Pro didn't install SP2 or the MOTHERBOARD DRIVERS.
Your post neglects this crucial information and whether the camcorder and cable works on other machines.
Westinghouse NB-14w2 laptop, W-XP-Pro, Canon miniDv camcorder, 4 pin firewire cable. PC does not recognize camcorder. Old Sony Vaio does so I believe camcorder and cable are OK. Westinghouse tech stumpped.
I delete IEEE1394 controller in System Hardware Device Manager,
turn the laptop OFF,
make the appropriate cable connection,
turn the camcorder ON,
turn the PC ON and allow PNP to find and start the new hardware,
the PC will reconize the camcorder, start Windows Movie Maker and allow any and all normally expected activity. THIS ONLY WORKS ONE TIME. The nest time I want to rum this setup, I must do the entire exercise again.
What needs to be corrected in W-XP Pro to keep the firewire port "alive" between sessions?
The laptop came with W-XP Home OEM and the problem was there from the beginning. I had XP-Pro available and did a clean format and install at Westinghouse recommendation. No help.