Anything strange (like a yellow excalmation mark next to it) in Device Manager? If not, I'd start with replacing it. Might very well work.
HP 15-f004wm
Suddenly DVD drive won't start or play. Windows explorer doesn't show drive E in tools. When DVD inserted in the drive it begins but stops after 1 to 2 seconds. How do I restart the drive or set it up to perform?

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