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Resolved Question

Laptop doesn't recognise wifi

by Hoohooco / January 19, 2016 7:20 PM PST

I got a laptop recently and just the other day, I was able to install Windows 7 onto it. Now it won't connect to WiFi. I open up the WiFi thingy on the taskbar and there are no available WiFi networks (not even my neighbor's WiFi). I have tried plugging an Ethernet cord into it and I am not entirely sure what to do from there. Can someone please help? It's a Dell latitude E6420 if that's important.

Hoohooco has chosen the best answer to their question. View answer
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All Answers

Best Answer chosen by Hoohooco

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Sounds right. But why?
by R. Proffitt Forum moderator / January 20, 2016 8:47 AM PST

Because Microsoft only issues the OS with basic drivers and some laptops need an app to enable WiFi what you wrote does happen.

Finish the install with drivers for motherboard, audio, video, WiFi, Ethernet then check if your laptop requires an APP to turn on WiFi.

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by Hoohooco / January 20, 2016 4:07 PM PST
In reply to: Sounds right. But why?

I don't know what you're talking about. What drivers? How do I install them?

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This is why many are running away from Windows.
by R. Proffitt Forum moderator / January 20, 2016 4:48 PM PST
In reply to: Sorry

You have the OS and then you have to install drivers and apps to get the machine fully working. Microsoft never could rally the industry to fix the driver issue.

For your dell, you go to, input your Service Tag and get the drivers for the OS and one more thing. QUICKSET. It's a Dell app.

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You sound very expert-y
by Hoohooco / January 20, 2016 8:31 PM PST

So do I put these on a disc?

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Folk use whatever medium they have.
by R. Proffitt Forum moderator / January 21, 2016 8:30 AM PST

Today I use a memory stick since these cost about the same and many new PCs don't have optical drives.

Sorry, I'm not an expert. I know some areas well, such as installing Windows and post OS installs. HOWEVER this is where I fail. I can't know the exact steps for each PC. I only know the usual and have to write down the drivers and order for each model as the industry has yet to standardize this.

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